Job Description: Management Trainee – Data Science and Business Analytics – Full time
Analytics & Strategic Insights
About American Express:
You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 70,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
Business Overview:
International Card Services (ICS) is the leading provider of Credit Cards, Business Financing, T&E Solutions, Supplier Payments, and Cross-Border Payments that help consumer, small, mid-size, and large corporations around the world manage nearly every facet of their business spending. International Card Services Centre of Excellence (ICS COE) is the newly established function within ICS with the mission to unlock growth and enable ICS to become the fastest growing segment within American Express.
Analytics & Strategic Insights (ASI) team is an analytical engine that sits within ICS COE with a mission to shape ICS strategy, enable decisions and drive business outcome through actionable insights.
Job Responsibilities:
This is an outstanding opportunity in a high visibility role that will work very closely with marketing and sales teams within ICS COE and across international markets to provide meaningful analytics and actionable insights to help drive business growth. Candidate will work on one of the below key pillar of ASI:
- Driving profitable acquisition growth, growing customer share of wallet & deepening engagement with cardmembers by devising best in class data empowered analytical marketing solutions.
- Develop data driven analysis & insights to support ICS core focus areas: digital acquisition, customer marketing, product development and partnerships.
- Bring economic discipline to customer marketing investment by evaluating the life time value & return on investment for marketing offers.
- Support commercial sales & account development team with performance tracking, target setting, incentives, and analytics support.
Qualifications
Qualifications and Skills Required:
- Quantitative background or degree preferred (Bachelor’s/Master’s in Business, Statistics, Economics, Mathematics, Engineering, or related analytical fields is desired)
- Programming skills/aptitude in SQL and/or HIVE, SAS, Hadoop, Python experience a plus
- Experience in statistical testing methodologies (i.e. A/B & Multivariate testing)
- Strategic problem-solving skills, with ability to solve unstructured business problems
- Ability to partner with cross-functional teams and colleagues to achieve common goals
- Ability to take a customer experience centric view while looking at data insights
- Strong communication and presentation skills
- Well-rounded written & verbal communication skills
- Candidate must be graduating in the year 2025
Job Location: Hybrid (Gurgaon)
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Campus Benefits:
We back our colleagues and their loved ones with benefits and programs that support their holistic wellbeing. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counselling support through our Healthy Minds program Career development and training opportunities
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
About Company
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The objective of the Tech Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for Tech Control Management to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.
Tech Control Management is looking for a Manager of Risk ID, Assessment, Testing & Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. This role involves extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
Company
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.