This position will include working closely with insureds that need temporary hotel accommodations due to damage to their home. In short, as a claim comes in, the hotel coordinator reaches out to the insured via phone to collect their basic needs, special requests, and any other details with the main goal being to place them in a hotel expeditiously.  This may include but not be limited to: rate negotiations, coordinating moves from one hotel to another, confirmation of paperwork and ensuring the check in process is seamless and confirm coordination of accommodations with insureds adjuster.   They will also facilitate long-term housing should that be needed as well.  The Hotel Account Manager is expected to be a sharp, high-energy, detail-oriented individual who possesses excellent interpersonal skills, telephone etiquette and verbal communication skills.