HiringCafe
Posted 3mo ago

Sr. Manager- Projects & Services- Modern Workplace (MWP)

@ Black Box
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Mumbai or Bangalore
OnsiteFull Time
Responsibilities:managing delivery, handling escalations, participating in solution calls
Requirements Summary:Delivery management experience, strong communication, handle escalations, knowledge of Black Box environments and OEMs (Avaya, Genesys, RingCentral, Zoom).
Technical Tools Mentioned:Black Box environment, Avaya, Genesys, RingCentral, Zoom
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Job Description

Candidate who has good communication skills, good understanding of delivery (projects & support) aspects. 

1- Should know Black Box environment and customers

2- Should also delivery team well

3- actively handling escalations internal, external

4- Knows OEMs teams such as Avaya, Genesys, RingCentral, ZOOM,

5- Can participate in solutions calls 

6- Involved in re/skilling, training, building labs,