Purpose:
Responsible for selling, receiving, and delivery of parts and attachments. In addition, performs in-store customer service, overall organizational promotion, and stocking duties.
Responsibilities:
- Promotes and sells products and/or services to meet customer needs
- Assists with preparing and maintaining merchandise displays
- Communicate and fill customer online parts orders via the customer portal
- Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations
- Helps to keep parts department clean and orderly
- Follows up on shortages and expedites issues by reporting to the Lead
- Assists in maintaining all departmental tools, equipment, and vehicles
- Helps answer phones and address customer voicemails with urgency
- Support customer
- Other duties as assigned