The Company
Sanitarium is a progressive and dynamic business that is New Zealand owned and produces New Zealand’s leading breakfast products – Up & Go, So Good, Alternative Dairy Co range and New Zealand’s favourite breakfast Weet-Bix.

About the Role

Reporting to the Senior Business Leader – NZ Grocery, the National Account Manager is accountable for the total commercial performance and strategic growth of a major grocery customer across an assigned category portfolio.

This role is a critical leadership position within the NZ business, responsible for shaping medium‑term (6–24 month) customer and category strategy, owning the end‑to‑end account P&L, and leading the development and execution of the Joint Business Plan (JBP). The NAM operates as a strategic partner to senior customer leadership and plays a key role in influencing category direction, investment decisions, and long‑term growth platforms.

Key Accountabilities

Lead the Joint Business Planning (JBP) process and develop clear, data‑led account strategies
Own total account P&L, including revenue, trade spend, margin, ROI and forecasting
Deliver sustainable growth in revenue, share and profitability
Translate shopper, consumer and category insights into executable customer strategies
Lead senior‑level negotiations and operate confidently at Business Manager / Head of Merchandise level
Shape innovation strategies and portfolio expansion plans
Lead and develop Account Manager(s), building strong commercial capability
Drive cross‑functional alignment across Sales, Marketing, Category, Finance, Demand & Supply
Ensure strong sales governance, trade discipline and compliance with commercial policy

About You

You are a commercially astute FMCG leader with a proven track record in strategic account management and full P&L ownership. You thrive in complex, fast‑paced environments and are comfortable influencing senior customer stakeholders through insight, credibility, and partnership.

You will bring:

8–12+ years FMCG commercial experience
Demonstrated ownership of full P&L accountability
Experience operating at senior customer leadership level
Strong financial literacy and trade investment management capability
Proven leadership and coaching experience
Ability to lead complex cross‑functional workstreams end‑to‑end
A values‑led approach aligned with Sanitarium’s mission and principles

A tertiary qualification in Business, Marketing, Finance, or a related discipline is preferred.

Why Consider This Opportunity?

This role offers the opportunity to:

Lead one of Sanitarium’s most strategically important customer relationships
Influence the future direction of categories and portfolios in NZ
Operate at a senior, strategic level with real commercial accountability
Be part of a values‑driven organisation where people and purpose matter

All applicants must be able to demonstrate that they have the legal right to work in New Zealand.

We are an organisation driven by our mission and values. If you share our passion for what we do, our products and can respect our principles then this is a great opportunity for you.

Hear why our employee’s love working at Sanitarium Health and Wellbeing, where people and purpose matter. https://www.sanitarium.com.au/about/join-our-team/working-at-sanitarium