This position plays a vital role in delivering exceptional, patient-centered care within St. Peter’s Health Medical Group. In this dynamic clinical setting, the RN partners closely with providers and interdisciplinary teams to assess, plan, implement, and evaluate safe, high-quality care for a diverse patient population.
This role combines hands-on clinical expertise with strong critical thinking and communication skills, supporting both direct patient care and care coordination. The RN is responsible for patient education, triage, disease management, and infusion therapy, while ensuring adherence to best practices and regulatory standards.
As a self-directed professional, the RN thrives in a fast-paced environment—prioritizing patient needs, enhancing clinic flow, and contributing to a positive patient experience. Flexibility is essential, as team members may support multiple clinic areas to meet organizational needs.
Responsibilities
Patient Care & Clinical Support
- Perform patient intake including vitals, history, medication reconciliation, screenings, and documentation of clinical data.
- Assist providers with exams, treatments, and in-office procedures.
- Administer medications, vaccines, and injections per orders and protocols.
- Perform clinical procedures including EKGs, IV therapy, dressing changes, phlebotomy, specimen collection, and point-of-care testing.
- Assess patient needs in person and by phone; provide guidance per clinical protocols.
- Identify care gaps and support care plan implementation.
- Prioritize patient needs and manage messages/calls per clinic policy.
- Provide culturally competent care and function independently during nurse visits.
Patient Education & Communication
- Educate patients and families on conditions, medications, and preventive care.
- Serve as patient advocate and care coordinator across the continuum of care.
- Act as liaison between patients, providers, and care team members.
Triage
- Triage patient concerns via phone and electronic communication.
- Provide timely clinical guidance based on protocols.
- Triage referrals to support timely scheduling and care coordination.
Clinic Operations & Documentation
- Document accurately and timely in the EHR.
- Manage patient communication via phone, messages, and EHR systems.
- Prepare exam rooms and support clinic flow for scheduled and walk-in visits.
- Coordinate referrals, prior authorizations, prescriptions, and diagnostic testing.
- Utilize EHR, RightFax, and related systems effectively.
Quality & Team Collaboration
- Participate in quality improvement initiatives and maintain accreditation readiness.
- Collaborate with providers and staff to improve patient care and clinic efficiency.
Qualifications
KNOWLEDGE/EXPERIENCE: Sufficient care experience to demonstrate ability as an Ambulatory Staff RN (job specific). Previous experience in an ambulatory or outpatient setting preferred. Proficient in electronic health record (EHR) systems. Must demonstrate maturity in judgment, demonstrate organizational skills and the ability to adapt to changing environments, recognize and assist where help is needed.
EDUCATION: Graduate of accredited professional school of nursing. Nurses involved in the care of orthopedic and spine patients must adhere to defined educational and competency requirements in compliance with DNV Orthopedic and Spine certification. Nurses providing care to orthopedic and spine patients must complete specialty-specific education and validate competency annually.
LICENSE/CERTIFICATION/REGISTRY: Current Montana License as a Certified Registered Nurse. BLS certification required. Certification in Nurse Infusion preferred.
APTITUDES: Ability to achieve cognitive, organization and emotional maturity to deal effectively with multiple tasks, stresses, deadlines, difficult situations and/or patients. Ability to conduct self professionally, including but not limited to: interpersonal/communication skills necessary for effective, non-judgmental, and empathetic patient care and customer relations. Open to feedback, and open to a changing environment, which requires flexibility in scheduling and department assignments.