Be Bold. Be Kind. Be You.
Join our dynamic team at ModWash, where our mission is to deliver a legendary car wash experience while helping customers keep their vehicles clean all year-round!
Assistant General Managers are responsible for the daily operations at a ModWash location while supporting the general manager with site and team responsibilities. You’ll work as a team to drive membership sales while ensuring each guest has an outstanding experience to help grow the ModWash brand. You’ll educate them on the value and savings of becoming a member and help them select the best package to suit their needs.
What you’ll do:
- Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.
- Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
- Safely guide and assist guests through the ModWash packages, and membership options.
- Actively engage with customers pre/post wash to ensure 100% satisfaction.
- Collaborate with and encourage the team to meet sales goals.
- Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
- Effectively maintain the on-site equipment and troubleshoot when needed
- Assist in overseeing the productivity, breaks, and safety of all employees
- Continuously seek ways to improve the business
- Assist in attracting, recruiting, developing and employees
- Own management of chemical inventory, usage, and costs
- Train and motivate team to enroll new members
- Performs required administrative duties which may include documentation for performance management, team calls, terminations, employee relations, and promotions
- Ensure compliance with legal requirements and company policies and procedures
- Ensure facilities are always clean and presentable.
What you’ll need:
- A passion for serving others.
- Awesome customer service skills, previous sales experience a plus.
- 2+ years of experience in a leadership role
- Outgoing, energetic personality with excellent communication skills.
- Strong interpersonal skills.
- Motivate and encourage your teammates in a fast-paced environment.
- Ability to work a flexible schedule including evenings and weekends.