Position Summary

COM (Customers Own Material) / Order Entry Specialist processes the fabric and maintains communication with our customers throughout the manufacturing process and is also responsible for inputting complex orders into SAP ensuring customers' orders can be produced, shipped & invoiced correctly.

Position Details

• Match COM receipt tickets on the website


• Identify fabrics to a specific order


• Check the identified fabrics to confirm if the yardage is correct


• Check the fabric for any needed special handling (backing etc..)


• Process Customers Own Material in SAP


• Determine and release all orders that are complete and ready to release


• Work directly with customers either by phone or email


• Process and send out written communication to our customers and to outside vendors


• Ensure that all necessary data is being entered and maintained


• Must verify and edit data as needed


• Insuring pricing is accurate for all orders including promotional and sale periods and that the customer meets all requirements


• Must be able to learn a large and complex product line while understanding the product construction and pricing nuances for each item and customer


• Outstanding computer skills including Office, SAP, communication systems


• The individual must be detail-oriented and precise


• Comfortable working in and being involved in a team environment


• Excellent communication skills with individuals at all levels


• SAP knowledge is desired, or experience working on major processing systems


• Ability to develop, document, and implement procedural changes