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Posted 2w ago

Researcher

@ Infopro Digital
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Ellesmere Port, England, United Kingdom
£25k/yrHybridFull Time
Responsibilities:Researching projects, Interacting customers, Managing workload
Requirements Summary:2+ years outbound calling; Maths/English GCSE; KPI experience; strong communication; resilience; team player; detail-oriented; organized; proficient with MS Office and CRM.
Technical Tools Mentioned:CRM, MS Office
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Job Description

Infopro Digital, the B2B group specialising in information and technology, is currently looking for a Researcher, on a permanent contract to strengthen the team at its Barbour ABI business.

Barbour ABI powers the UK built environment with the best intelligence to help our clients grow. With over 1.7 million projects in our dataset, our products and services are renowned for their accuracy, depth, and efficacy. Best known for our construction project leads, our portfolio includes analytics, market research reports and bespoke consultancy.

Join Barbour ABI and get the best of both worlds  

Working at Barbour ABI will provide you with the exciting challenges and autonomy you are looking for within a dynamic and nimble SME, but backed by the growth plans and structure of a global business, Infopro Digital, with 4000+ employees and leading intelligence brands in 20 countries.

Would you like to be a part of a vibrant team that is the engine who drive a Market Leading Business. In the Researcher role you will be part of a team that is dynamic in its approach and gives you the opportunity to unleash your potential.

The Researcher role consists of researching current construction projects to an elevated level using the telephone, internet, and other communication sources to generate opportunities for our customers.

You will receive a 6-month induction, including continuous training from a resolute Research Training Manager which includes 121 training, workshops, on the job coaching, training and development.

Key Accountabilities:

  • Researching current construction projects to a high level using the telephone, internet, and other communication sources to generate opportunities for our customers.
  • Interacting directly with customers through our internal CRM systems to answer queries on project information.
  • Managing your own workload to ensure project information is current, accurate and delivered in a timely manner to meet department expectations.
  • Achieving KPI measures around project volume and quality of data gathered.
  • Liaising with other colleagues within the business
  • Building relationships with contacts within the construction industry