Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm.

The Senior Total Rewards Data & Process Analyst supports the delivery of accurate, timely, and reliable HR data and reporting.

This role is responsible for maintaining the integrity of benefits, compensation, equity, onboarding and HR data through audits and oversight of the data entry, workflow and enrollment processes, producing reports and dashboards, and supporting process improvements across HR operations.

The analyst also provides day-to-day support to employees and managers by responding to HR/Benefits/Compensation/Equity related inquiries and resolving data or process issues.

This role partners with IT and business stakeholders to address data needs, enhance workflows, and contribute to the effective execution of Total Rewards initiatives and projects.

What You’re Good At:

Communication Skills: Clearly communicates data insights, reporting outputs, and data issues to HR stakeholders, translating technical information into practical, actionable guidance.
Employee Problem Resolution: Identify and resolve inbound employee issues related to benefit elections, plan details, and carrier interactions
Teamwork & Collaboration: Partners effectively with HR, IT, and business teams to support data accuracy, resolve issues, and implement process improvements in a collaborative environment.
Client Focus: Delivers responsive, accurate, and reliable data support, building strong relationships with stakeholders through consistency and attention to their needs.

What You’ll Do:

Data Management & Reporting

Develop and maintain recurring and ad hoc HR reports, dashboards, and data extracts
Ensure accuracy, consistency, and timeliness of HR data across systems
Support stakeholders with data requests and basic analysis
Identify data trends and surface insights to support decision-making

Data Entry & Audit

Oversee and support high-volume HR data entry and enrollment processes with a strong focus on accuracy
Perform regular data audits and validations to identify discrepancies
Partner with HR team members to resolve data issues and improve data quality
Create, update, and maintain standard operating procedures and workflows

Process Improvement

Identify opportunities with stakeholders to improve Total Rewards processes, data flows, and system utilization
Support standardization of workflows and documentation of best practices
Explore and support the use of emerging technologies, including AI-enabled tools, to enhance HR reporting, data quality, and process efficiency.
Identify opportunities to leverage automation and AI to streamline routine tasks and improve the employee and manager experience

Project Support

Support and coordinate Total Rewards and HR Operations -related tasks, including system updates, carrier file feeds and process improvements
Assist with project tracking, documentation, and stakeholder communication
Collaborate with HR, IT, Finance, Payroll and vendors and other teams to ensure smooth execution of initiatives

Employee and Manager Support (HR & Benefits)

Serve as a point of contact for employees and manager inquires related to HR/Total rewards data, processes, and systems
Investigate and resolve issues in a timely manner, ensuring a high level of service and accuracy
Escalate complex issues internally or to external partners/carriers as needed and track through to resolution
Maintain strong follow-through and communication to ensure issues are resolved within appropriate timeframes
Assist other team members with administrative support, including Invoice handling, Document management

What You Bring:

Bachelor’s degree in HR, Business, Data Analytics, or related field or equivalent through experience
5–8+ years of experience in HR operations, HR analytics, or similar roles within a large, complex organization
Strong experience with HR data reporting, data entry processes, and auditing of large data sets
Proficiency in Dayforce Reporting, WFM, Employee benefits concepts and Employee lifecycle
High Proficiency in Excel, Power BI or other Data visualization tools
Exposure to Compensation, Benefits specific tools and portals.
Interest in or exposure to AI tools and automation technologies, with a willingness to apply them to improve HR data processes and reporting

Why work for us?

Benefits: Janney believes that its employees are the key to what makes a great company. Although work makes up a large portion of an employee’s life, we believe that a balance between work and non-work activities is essential to maintain quality performance and a positive work atmosphere. We offer a competitive package including Paid Parental Leave, generous Paid Time Off, eligibility for a $2,000 referral bonus, Employee Ownership, and Professional Development Assistance Plan designed to help you make the most of your life at work and at home—today and in the future. Explore further.

Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm. Fostering a positive workplace experience remains a top priority. We’ve earned the Great Place to Work® certification, which recognizes employers that create an outstanding employee experience. Based entirely on what current employees say about their experience working at Janney, this prestigious recognition underscores our commitment to our people and culture. People are our strongest asset. We recognize that when our team members thrive, our firm is more successful.

Janney is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.