Program Specialist - Correctional Health Services

FT / PT Status – Full-Time
Salary – $24.72 - $24.72 Hourly Wage
Remote Work / In-Office – In-Office / On-Site

Recruiter – Angie Rhodes | [email protected] | 
Application Deadline – 5/12/2026

Key Responsibilities

The Medical Scheduler & Clinical Coordinator is responsible for the strategic management of provider calendars and patient flow. This role goes beyond basic data entry; it requires proactive planning to ensure that 1–4 providers can effectively manage high patient volumes (15–18 patients per day) while maintaining high standards of care. You will act as the primary liaison between patients and providers to ensure surgical procedures and chronic care visits are timed perfectly.

Key Responsibilities

1. Strategic Schedule Management

• Conduct daily audits of the following day's "calendar quick sheets" to ensure total readiness for all scheduled visits.
  
• Manage complex rotations for up to 4 doctors simultaneously, overseeing a high-volume window from 7:00 AM to 2:30 PM.
  
• Maintain a standard pacing of 3 patients per hour, with the flexibility to adjust blocks based on clinical necessity.
  

2. Clinical Coordination & Minor Procedures

• Proactively identify and pre-schedule minor surgical Health Care Resources (HCRs), including nail removals and injections.
  
• Monitor "Ordered Injection" lists to prevent postponements and ensure patients receive timely treatment.
  
• Collaborate directly with scheduling manager to determine appointment length requirements (15 vs. 30 minutes) for upcoming procedures.
  

3. Chronic Care (CC) Specialization

• Manage the specific scheduling requirements for Chronic Care appointments, ensuring a dedicated "one-per-hour" ratio.
  
• Utilize "half-hour mark" scheduling techniques to provide patients with the necessary buffer time for complex consultations.
  

4. Provider Liaison

• Communicate daily with scheduled providers to confirm time-allotment preferences.
  
• Protect provider breaks and administrative time (11:00 AM – 1:00 PM) while maximizing productivity during clinical hours.

Supplemental Information

• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

Qualifications

Minimum or "day-one" qualifications:

• Proactive Planning: Ability to look "one step ahead" to catch scheduling conflicts before they occur.
• Clinical Knowledge: Basic understanding of procedural timing (injections, minor surgeries) to allocate appropriate room and provider time.
• Time Management: Expert-level ability to calculate "patients-per-hour" ratios and adjust for variable appointment lengths.
• Communication: Strong interpersonal skills to negotiate scheduling needs with multiple physicians daily.

About the Role

Location –
255 East 300 North
Gunnison, Utah, 84634
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – Yes
Schedule Code – B - Competitive Career Service

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization. 
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals. 
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
For more information on Correctional Health Services, please visit our website. 

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.