As a Regional Vice President, the role oversees a geographic region of DuraServ locations in the area of sales performance and service operations with profit and loss responsibility. The scope includes leading, managing, and coaching other mid-level managers with teams. The second role as a Division Manager is responsible for the profit and loss (P&L) book of business and will manage a dedicated sales and service team. In this role, partnering with established and new customers is essential. As a senior leader, you are responsible for championing the DuraServ culture and core values that promote a positive, inclusive, and collaborative work environment. As a DuraServ brand ambassador, your impact ensures we are the industry leader and employer of choice that attracts and retains the best talent.

ESSENTIAL JOB FUNCTIONS

1. Lead a geographic region by providing strategic direction and oversight to all direct and indirect reports, ensuring operational excellence, sales growth, and overall positive financial performance.
2. Manage the regional budget and assume full profit and loss (P&L) responsibility, making informed financial decisions and implementing cost-saving measures to align with corporate objectives.
3. Oversee both the Sales and Operations functions within the assigned region, driving alignment, efficiency, revenue growth, and profitability.
4. Serve as a Division Manager who actively recruits, coaches, and retains top-tier sales talent, fostering a workplace culture known as an "employer of choice" for high-performing professionals.
5. Execute targeted sales training and continuous improvement programs that enable staff to achieve their potential and meet company sales objectives.
6. Provide detailed and accurate sales forecasting, utilizing insights from customer and prospect data to drive the business to meet and exceed annual budget targets.
7. Manage and cultivate key customer relationships, actively participating in closing strategic opportunities and assisting with managing customer expectations to ensure high satisfaction and identify growth opportunities.
8. Compile and leverage customer interaction data to inform sales strategies, improve customer engagement, and support best practices led by the Operations Manager.
9. This job description is not designed to cover or contain a comprehensive listing of the required activities, duties, or responsibilities of the team member. Duties, obligations, and activities may change, or new ones may be assigned at any time with or without notice.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.  

LEADERSHIP COMPETENCY MODEL 

This role requires the demonstration of the following competencies:

Instills Trust | Communicates Effectively | Demonstrates Customer Focus | Takes Initiative | Makes Quality Decisions | Drives Growth | Ensures Accountability | Drives Results

KNOWLEDGE, SKILLS, AND ABILITIES

1. Strong leadership and management skills with a track record of building and leading successful teams.
2. Proven ability to develop and execute sales strategies that drive revenue growth.
3. Sound knowledge of financial acumen with experience managing budgets and financial performance.
4. Skill in delivering responsive, high-quality customer service.  
5. Ability to identify and resolve problems.
6. Advanced proficiency (knowledge) with Microsoft Office 365. 

SUPERVISORY RESPONSIBILITIES

• This position has supervisory responsibilities. 

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• In office environment
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times.

PLANNED BUSINESS TRAVEL

• This job requires 40% planned business travel.

EDUCATION AND EXPERIENCE

• High School diploma or equivalent is required. Associate or bachelor’s degree, preferred. 
• Combined experience in industrial equipment and services industry practices of 5 or more years with education is desirable.
• Previous experience with industrial equipment and services industry is preferred.

EEO STATEMENT 

DuraServ is an equal-opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.