KMG Hotels
3402 Arizona Ave, Joplin, MO 64804, USA
Job Position: Server (Part Time Position)
We are looking to add 1 server to our evening team!
Hours are 4p-10p, 3-4 days a week depending on hotel occupancy.
3402 Arizona Ave, Joplin, MO 64804, USA
Job Position: Server (Part Time Position)
We are looking to add 1 server to our evening team!
Hours are 4p-10p, 3-4 days a week depending on hotel occupancy.
Duties and Responsibilities:
- Greet and welcome all guests and take beverage and food orders in a prompt and professional manner.
- Be attentive to guest’s needs.
- Prepare food and beverages for service to guests and present food according to established health and presentation standards.
- Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
- Clear and clean tables in a prompt and efficient manner.
- Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
- Perform department/outlet opening or closing duties as required.
- Ensure that wait staff stations are clean and maintained throughout shift.
- Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty.
- Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction.
- Work as a team and communicate and coordinate with other departments to ensure excellent quality and service.
- May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
- May assist with other duties as assigned.
Qualifications:
- Must be available between 4pm-10pm, 3-4 days per week, available weekends and holidays.
- Previous server experience preferred but not necessary.
- Being able to talk with the guests and provide great experience is necessary.