Job Responsibilities
The Senior Human Resources Business Partner (HRBP) plays a critical role in aligning human resources strategies with business objectives. This position involves working closely with leadership and staff to enhance organizational effectiveness, drive employee engagement, and support talent development. A key responsibility includes overseeing the licensing process and providing training and development to staff.
Essential Duties/Core Competencies
- Design, implement, and oversee training programs to enhance employee skills and competencies.
- Conduct needs assessments to identify training requirements for various departments.
- Facilitate workshops and training sessions to promote professional growth and compliance.
- Develops and trains human resources staff
- Maintains the jobs compendium, licensing protocol and communication with the NYSGC.
- Manage and monitor the licensing process for staff, ensuring compliance with industry regulations and standards.
- Collaborate with relevant departments to streamline licensing procedures and documentation.
- Provide guidance and support to staff throughout the licensing application process.
- Consults with line management, providing HR guidance when appropriate.
- Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
- Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations.
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with the legal department as needed/required.
- Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
- Provides HR policy guidance and interpretation.
- Develop contract terms for new hires, promotions, and transfers.
- Assists international employees with expatriate assignments and related HR matters.
- Provides guidance and input on business unit restructuring, workforce planning and succession planning.
- Identifies training needs for business units and individual executive coaching needs.
- Participate in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
- Perform other tasks as assigned.
Work/Educational Experience
- Must be at least 18 years old and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
- Bachelor’s Degree in Human Resources or related field
- OR Four (4) years related Human Resources work and/or educational experience.
- Three (3) year related work and/or educational experience.
- Previous experience in casino resort and/or hospitality strongly preferred.
- Working knowledge of Human Resources practices in multiple disciplines
- Working knowledge of local jurisdiction gaming laws (federal, state, etc.) and regulations as well as company internal controls, Policies and Procedures
Essential Requirements
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Positive, professional, and forthright manner of communication, with strong listening skills
- Polished presentation skills with the ability to facilitate training for team member population and speak effectively in a public environment.
- Ability to write routine reports and correspondence.
- Excellent oral and written skills.
- Must have working ability with Microsoft Word, Excel, and Outlook.
Physical and Mental Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifteen (15) pounds, and prolonged sitting during the shift.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents. Ability to respond to common inquiries from other Team Members or guests. Fluency in English required. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and small group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute complex mathematical calculations. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills. Ability to work well under pressure and deadlines.
Work Environment
The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
- Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.
The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.
Pay Transparency: $60,406 - $75,740
Working at Resorts World:
Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.