Position Summary: Negotiates, books and services group room accounts and all catering events. This includes, but is not limited to sleeping rooms, catering functions, set ups, audio visual and on-site servicing.
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Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Negotiates and finalizes contract and banquet event orders by meeting with clients.
- Research competing hotels, prospect and network to surface business
- Develop effective sales strategies to counter the competition.
- Develop business relationships which could result in additional sales and new clients.
- Stay abreast of local events.
- Conduct site visits.
- Prepare proposals tailored to address and impress the client.
- Sell to fill need dates.
- Identify and secure business to fit the yield strategy.
- Attain/exceed sales goals and profitability.
- Deliver a high level of guest service with key decision makers, solve guest problems, meet commitments and anticipate guest needs.
- Take initiative to solve problems by liaison with other hotel managers.
- Follows up with clients after each function to ensure satisfaction.
- Adhere to hotel grooming standards.
- Perform any additional tasks requested by management.