Posted 1y ago

IT Technical Services

@ Multimatic
Jackson, Michigan, United States
OnsiteFull Time
Responsibilities:Troubleshooting issues, Configuring hardware, Maintaining network
Requirements Summary:Experience in IT support/technical services, LAN admin, hardware/software installation, budgeting, and vendor coordination; ability to work with ERP systems; after-hours/weekend availability.
Technical Tools Mentioned:LAN, Avaya, SAP, ERP, M2K, Barcode scanners, Printers
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Job Description

• Answer questions and/or resolve computer problems for users in person, or traveling 
users working offsite at a remote location. 
• Provide assistance and guidance concerning the use of computer hardware and 
software, including printing, software installation, e-mail, and operating systems. 
• Provide hardware and software acquisition recommendations, including helping users 
assess needs and providing justification for equipment and/or services. 
• Install, configure, and provide ongoing support for the divisional Local Area Network 
(LAN). 
• Maintain computer inventory. 
• Work with yearly IT budgets. 
• Monitor/maintain/support local networks to ensure availability to all users. 
• Will work with senior level network support personal and client server specialists when 
implementing new corporate rollouts of Hardware/Software. 
• Will work with Intermec/Motorola bar code scanners, printers and related shipping
systems. 
• Some after hours/weekend work possible. 
 Additional duties include: 
• Maintaining a Avaya phone system. This will include new user setup. 
• Provide limited support with the corporate ERP system (M2K/SAP). 
• Additional IT related tasks as requested by Management.

To learn more about Multimatic, check out our youtube channel - https://www.youtube.com/watch?v=psOjJIh3t90

If you are interested in this position, apply by sending us your cover letter and resume.


We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.


As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.