Essential Job Functions. Duties include but are not limited to:

• Manages the daily activity of a restaurant. Monitors business levels and all aspects influencing sales.


• Responsible for touching all tables and checking with guests about their service experience. Interacts with customers to ensure they obtain a superior dining experience.


• Responsible for ensuring all staff provide superior product quality and customer service.


• Oversees all restaurant staff, ensuring adequate coverage for all positions and shifts. Ensures that restaurant management schedules staff adequately based upon business needs/levels.


• Sets the tone at the restaurant for the team, keeps a positive attitude, shows integrity, and leads by example.


• Keeps a positive professional relationship with landlords, tenants, suppliers and vendors at all times.


• Directly communicate with the Chef on all food service and menu issues.


• Ensures proper use and inventory control of product, supplies and proper function of equipment.


• Oversees ordering, supplies, inventory and store accounting/sales paperwork, etc.


• Acts in accordance with company policies, restaurant specifications and food/beverage regulations.


• Ensures compliance with SNHD regulations for sanitation and compliance with all state and federal regulations regarding food and alcoholic beverage service


• Takes appropriate action to correct any/all company policy and/or regulatory violations.


• Assist in seasonal menu changes and holiday menu changes.


• Ability to understand & use a POS systems.


• Increasing sales by ensuring guest satisfaction and prompt problem resolution


• Supports a friendly, enjoyable work environment for all team members - keeping behaviors professional.


• Maximizes sales by teaching, coaching, & maintaining up-sell & service techniques to ensure a great guest experience


• Oversees and or approves hiring, terminations, transfers, promotions and disciplinary actions.


• Works a minimum of 45 hours per week, monitoring operations/business levels, and motivating crew.


• Prioritize wine and beverage demands


• Resolves customer complaints


• Reports to Senior Management.