About the Department

Summary 
Provides administrative support for the EMS Program and serves as a liaison between the public, the EMS department, affiliated clinical agencies and instructors.  This position will report directly to Dean of EMS.

Position Duties

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Provides support to the EMS Program 
• Serves as a liaison between the EMS Department, affiliated clinical agencies, the public and instructors.
• Provides excellent customer service to internal and external customers.
• Communicates effectively with stakeholders.   
• Greets customers as necessary and provides information to students. 
• Uses appropriate software, develops, transcribes, assembles and disseminates information.
• Assists with maintaining instructor and student databases; keeps student and instructor files current.
• Builds and reviews course set up packets as needed
• Builds instructor contracts as needed and assists with disbursement of instructor contracts for monthly payroll
• Assists with updating on-line content, distribution of promotional materials, and vendors/contractors/staff communication.
• Assists with creating, revising, and implementing operating practices, recordkeeping systems, forms control, and personnel requirements; assists with implementing changes as appropriate.
• Maintains a complex filing system and processes confidential information.
• Maintains supply inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies in collaboration with the Dean of EMS.
• Edits, proofreads and compiles appropriate reports
• Performs other duties as assigned.

Supervisory Responsibilities
This job has no supervisory responsibilities
 

Minimum Qualifications

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Minimum: High school diploma or equivalent required.


Education Preferred: Associate's degree with course work emphasis in business or office administration

Experience Minimum: One (1) to three (3) years of experience in an administrative office environment.

Experience Preferred:None

Other Qualifications

Language Skills               

• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Certificates, Licenses, Registrations: None

Computer Skills

• To perform this job successfully, an individual should be proficient in Microsoft Word, Excel, and Publisher.
• Ability to use online, web-based technology to submit related training documents.

PhysicalDemands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions. Includes sitting, standing, walking, reaching, and occasional lifting up to 10 pounds.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The environment is generally quiet.