Job Title: Assistant Manager
Department: Management
Reports to: Store Manager
Exempt Status: Exempt/Non-exempt
Safety Sensitive:

JOB FUNCTION: Assist store manager in managing total store operations to achieve maximum sales and profit while minimizing labor costs and maintaining optimum store conditions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. To manage the store so that every customer receives prompt, courteous, and friendly service.
2. To create a yearly operations budget.
3. To attain sales, profit, expense, and labor budgets.
• Review and approve department budgets.
• Know the budgeted inventory level of each department and to work with each Department Manager to achieve them.
• Know the standards of performance and productivity for each department in the store, and work with Department Managers to achieve them.
4. To review with department heads reports, figures, and observations that may have a bearing on the success of the store and departments.
5. To maximize the sale of private label products.
6. To counsel with the owner, merchandising departments, and counselors on the effective use of sales plans, merchandising techniques, product presentation, and special promotion activity.
7. To communicate with store owner and/or counselor on problems, recommendations for change, and the effectiveness of plans and merchandising decisions.
8. To maintain an awareness of the competition's marketing and pricing strategy. Check the competition regularly and communicates with store owner on proposed changes in merchandising and pricing strategies.
9. To create a weekly end aisle display plan.
10. To complete all reports (shrink, productivity, ad markdown, DSD price changes, "central" price group, display performance, out-of-stocks, transfers, "street money", credits, reclaim) required by the store owner.
11. To supervise and report the purchase of "deal" merchandise. (Items, UPC, quantity, cost, retail gross profit %.)
12. To direct: 1) the ordering of merchandise and supplies on schedule from the warehouse and authorized vendors and 2) the receiving and handling of merchandise and supplies.
13. To direct: 1) an outstanding store condition program to include floors, windows, shelving, and equipment maintenance; 2) an effective back door and front-end security procedures, including enforcement of store employee purchase policies: and 3) an effective store safety and fire prevention program.
14. To assure, through proper supervision, that all DSD products are authorized, checked in properly, recorded in DSD System/Price Book, and SRP update on the front-end systems.
15. To assure, through proper supervision, all departments are ready daily and that:
• All merchandise is checked out through the front end at the correct price,
• All price changes are properly completed on the front-end system and shelf tags.
16. To assure prompt and accurate service at the front end and service departments by properly supervising the training and scheduling of personnel and to see that all customer requests and/or complaints are handled with courtesy.
17. To conduct store meetings to review merchandising, sales planning, and operating problems and to keeps employees informed about matters concerning them on their job.
18. To supervise selection, hiring, and training of store employees and make effective use of available training programs and materials.
19. To supervise the scheduling of store personnel and to review the schedules with each department head.
20. To evaluate employees' performances regularly (at least once a year), giving personal recognition for outstanding performance; to recommend personnel for promotion; and to take necessary action with those not performing up to the set standards.

REQUIREMENTS AND QUALIFICATIONS:
1. Able to give/receive complex verbal instructions/descriptions to/from supervisors/co-workers/employees concerning store/department policy/procedures and use of equipment.
2. Able to pass basic physical examination and drug screen.
3. A stable work and educational history.
4. The ability to read and write English; able to read instructions, merchandise labels, warehouse order codes, numbers, reports, printed paper and forms.
5. Make decisions concerning: the placement of merchandise on the shelf/display, pricing, allocation of shelf space, employee scheduling, expense control, order of product/supplies, hiring/supervision of employees, merchandising plans, departments operational policies and procedures and the sales/promotion of merchandise.
6. Good interpersonal communications.
7. Knowledge of regulations/laws that would apply to operation of the business: Wage & Hour, Family Medical Leave Act, OSHA, ADA, EEO, Bloodborne Pathogens Standard, Nutrition Labeling & Education Act, Weights, and Measures etc.

EDUCATION AND/OR EXPERIENCE:
1. High school diploma or equivalent.
2. Prior Grocery Store experience.
3. Prior supervisory experience.

CERTIFICATES, LICENSES, REGISTRATIONS: N/A

MATHEMATICAL SKILLS:

LANGUAGE SKILLS: N/A

REASONING ABILITY:
1. Ability to solve practical problems and deal with a variety of variables in circumstances where only limited standardization may exist.
2. Ability to interpret a variety of instructions furnished in diagram, oral, schedule, or written forms.

OTHER SKILLS OR REQUIREMENTS:
The Assistant Store Manager will perform the same Tasks of the Job as any employee while substituting as part of the work crew or as part of the training program for new employees.
1. Recognize cases, case cutter edge, case strips, shelf location, product size/description/quality, customers, shelf tags, labels on products, stocking carts,
1. Basic mathematical ability (count, add, subtract, multiply, divide). knives, scale, wrapper, department production equipment, cooler layout, packaging materials, debris on floor, aisle markers, and signs. 2. Perceive color difference on product and product labels.
3. Recognize cleaning/maintenance equipment, pallet jacks, forklifts, ovens, mixers, slicers, meat grinder, baler controls, etc.
4. Read forms used in the operation of the store.
5. Respond to customer questions and responses.
6. Respond to intercom/phone.
7. Respond to co-workers’ questions and comments.
8. Respond to vendor/driver questions/comments.
9. Respond to the sound of baler/pallet jack/forklift/cleaning equipment operation.
10. Communicate with customers.
11. Communicate with vendors/drivers.
12. Use the intercom/phone system.
13. Communicate with co-workers and managers.
14. Communicate with prospective employees.
15. Read case labels/case strips, signs, tags, shelf signs, numbers and aisle markers, department forms and employment forms.
16. Read equipment and chemical warning labels.
17. Read operational forms and reports.

PHYSICAL REQUIREMENTS:
The physical demands described below are representative of those that are required by an employee to successfully perform the essential functions of this job.
1. Mobility:
2. Move while conducting training and orientation of personnel, approximately 100 yards.
3. Move to supervise: the receiving of product, movement of product to the floor or storage area, opening/cutting of cases, inspect product quality, sorting of cases/merchandise, building of displays on the shelf and at end aisles, the allocation of space in grocery categories, order merchandise and supplies, cleaning and maintenance, removal of trash/debris from the department, price marking and signage throughout the store, approximately 100 yards.
4. Work on tile or concrete for a maximum of 8 hours in duration.

WORK ENVIRONMENT
The work environment conditions described below are representative of those an employee encounters while performing the essential functions of this job.
1. Inside and outside work with extreme variations in temperature, dust, and humidity.

IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.