UCP Long Island is a not for profit agency whose mission is to advance the independence, productivity and full citizenship of persons with cerebral palsy and other disabilities. We are proud to celebrate our 75+ years of creating opportunities and helping to fulfill the dreams of thousands of individuals and families. We remain committed to our goal of Creating Life Without Limits for People With Disabilities!

General Purpose of the Job Administrative leadership, supervision, oversight, and operation of the Residential Program in a manner consistent with all regulatory requirements, agency policy, and provision of the highest quality of services.  Function as leader of the program in the absence of the Director of Residential Services. Direct oversight of all support services for all residential locations.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

1. Administrative supervision and operation of the Residential Program in the absence of the Director of Residential Services.
2. Directly supervise program support staff and activities, including but not limited to clerical, training, intake, quality assurance, and staffing coordination.
3. Direct the activities of the Staffing Coordinator to ensure staffing allotments at each site meet the needs of the people receiving services, meet regulatory requirements, and are within budgetary guidelines.
4. Together with Human Resources department and the Staffing Coordinator, direct the recruitment, hiring and placement of all Residential staff.
5. Provide supervision, oversight and development of all phases of staff training to include curriculum development and implementation and supervision of the Management Trainer.
6. Ensure staff training is completed as required by agency and/or program policy and meets regulatory requirements.
7. Maintain knowledge and understanding of all federal, state and local regulatory requirements (including OPWDD, OMIG, and CMS) and ensure implementation of same throughout the program.
8. Develop, review, revise, and implement Residential program policies and procedures in compliance with applicable regulations as assigned.
9. Maintain Residential Policy and Procedure manual.
10. Monitor electronic data systems including payroll, billing, and medical records systems for accuracy, compliance, and quality.  Assist with development, training, and implementation of new or revised systems.
11. Together with the Facilities department, oversee all aspects of facility maintenance including identifying work, prioritizing needs, and developing systems for preventative maintenance and monitoring.
12. Coordinate and facilitate all purchasing and technology needs of the program.
13. Direct the activities of the Intake Coordinator to ensure appropriate residential bed vacancy management and ensure the program’s ability to fill vacancies (including unpredicted vacancies) within a timely manner.
14. Represent the program on the agency incident review committee and coordinate with program staff to ensure timely completion of incident recommendations and closure of incidents.
15. In consultation with the Director, develop, implement, monitor, and report on the program’s quality improvement goals and activities.
16. Meet regularly with management staff to determine areas of concern and satisfaction.
17. Continuous development/participation in staff performance improvement and evaluation activities.
18. Function as the QIDP / Program Supervisor in the absence of a QIDP as assigned.
19. On-call and available by phone 24 hours daily, 7 days per week unless alternate coverage is secured and documented.
20. Work a flexible schedule including days, evenings, overnights, mornings, and weekends, as required based on the needs of the assigned caseload.
21. Make recommendations to Director of Residential Services relative to hiring, terminations, and/or other personnel changes within the program.
22. Provide training, oversight, and evaluations for subordinate staff including program support staff, program supervisors and clinical staff.
23. Attend, lead, and/or participate in management/staff meetings.
24. Lead the activities of the program to ensure the needs of each person receiving services are meet in accordance with regulatory, budgetary, and agency standards.
25. Assist the Director of Residential Services in budget preparation.
26. Ensure regulatory and budgetary compliance at each residential site.
27. Meet regularly with support and management staff to determine areas of concern and satisfaction, then develop solutions within budgetary and regulatory requirements.
28. Continuous development/participation in staff performance improvement and training activities.
29. Represents Residential Services on agency-wide committees and meetings as assigned.
30. Develop and implement continuous quality improvement practices.
31. All other duties as indicated by the Director of Residential Services.

Supervisory Responsibilities                                        

Manages five to ten subordinate supervisors who supervise a total of up to 10 employees under the following job titles and departments: Program Supervisors, Applied Behavior Specialists, Recreational staff, Physical Therapists, and other clinical or support staff. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises up to 13 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.