Responsible for representing the service solution to customers and at field events such as troubleshooting, repair, modification, calibration, verification, etc.Preventive Maintenance / Calibration for all level equipmentInstallation of equipmentAttend to break-fix and customer technical issueAttend to customers' technical inquiries and provide technical support to ensure customers' satisfactionInteract with customers’ technical teamsDevelop customer's staff by providing technical trainingSelf-Improvement initiatives: Commitment to complete assessment and training plan within timeline