Posted 5mo ago

CBP Consultant

@ Eagle Hill Consulting
Arlington, Virginia, United States
$72k-$130k/yrOnsiteFull Time
Responsibilities:Program management, Strategic communications, Change management
Requirements Summary:3+ years paid work experience; Bachelor's degree; active CBP Background Investigation or within last 2 years; strong communication and stakeholder engagement; MS Office proficiency.
Technical Tools Mentioned:Microsoft Office
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Job Description

About the Company



Eagle Hill is a nationally recognized, award-winning consulting firm, based in the Washington, DC area. We pride ourselves on our unconventional approach to solving business challenges, with a focus on delivering value above expectations. Our collective of talented consultants encourages each other to bring their unique perspectives and experiences to deliver impact-focused solutions for our clients. The result is a working environment that encourages bold thinking, collaboration and delivering client-centered solutions.



About the Role



Eagle Hill is proactively seeking qualified candidates to fill potential project roles for our U.S. Customs and Border Protection (CBP) client. These projects will provide strategic, operational, and analytical support to enable CBP offices to modernize operations, enhance workforce programs, and improve mission delivery. Qualified candidates must hold an active CBP Background Investigation (BI) or have held a CBP BI within the last two years.



Projects will span multiple professional service areas, including Program Management, Strategic Communications, Workforce Engagement, Data Analytics, Process Optimization, and Change Management. Applicants must be willing and able to work on client sites within the Washington, DC metro area on a daily basis or as required by the client.



If you are passionate about driving organizational effectiveness, improving service delivery, and enabling the federal workforce to achieve greater mission impact, we encourage you to apply!



We are seeking consulting professionals across experience levels.  Responsibilities may include:




  • Program Management and Project Execution

    Support planning, coordination, and delivery of enterprise-level initiatives; develop project schedules, charters, and deliverables; monitor progress and risk mitigation.

  • Strategic Communications and Workforce Engagement

    Develop and deliver clear, consistent messaging across diverse audiences; manage internal communications, campaigns, and engagement strategies.

  • Change Management and Organizational Transformation

    Design and execute change management plans to support adoption of new processes, technologies, and organizational structures.

  • Process Optimization and Operational Improvement

    Analyze workflows, identify inefficiencies, and recommend solutions to streamline operations and improve performance.

  • Data Analytics and Performance Management

    Gather, analyze, and visualize data to inform decisions, track progress, and measure outcomes across CBP’s enterprise programs.

  • Governance, Strategic Planning, and Policy Support

    Support strategy development, policy alignment, and governance structures to promote transparency, accountability, and continuous improvement.



Roles may range from hands-on analyst positions to senior advisory and leadership roles, depending on experience and contract requirements.



Any offer of employment would be contingent upon award of project work commensurate with the applicant’s skills and experience.