Job Purpose
Manages the implementation and training process of the ISO 17025 Quality Assurance System for Norwich Laboratory. Provides specialized procurement and operations not covered by other job families for the Metrology Group.
Responsible for developing, implementing and maintaining the quality assurance system, technical and quality training and specialized administrative process/systems while ensuring the quality and cost objectives are met.
Serves as the quality liaison between the laboratories and the client and laboratories and suppliers during the calibration process to ensure all technical and quality requirements can be met.
This job is 100% on-site in Norwich.
Primary Responsibilities:
- Serve as ISO 17025 quality manager for the Norwich site
- Responsible for releasing the specifics to the implementation of quality system documents, standards, methods, training and procedures to comply with ISO 17025 adn corporate policies.
- Develops and continuously improves standard work processes supporting quality, training and procurement responsibilities for the Norwich Laboratory
- Responsible for maintaining the training program for all of associates involved in calibration, whether service or manufacturing operations, to include releasing training documentation, providing the training and notifying and distributing the training to the Lab Managers and their associates.
- Responsible for interfacing with customers, suppliers, and service representatives to address calibration specific issues during technical contract reviews
- May provide quality and technical responses to adjustments on a PO, Standard Work Order or Sales Order request.
- Maintain purchasing records, contracts, and source lists for all products and services.
- Produce detailed analyses, reports, documents, presentations and recommendations.
Working conditions and Basic Requirements:
- On-site Office environment, frequent deadlines, minimal travel,
- Intimate knowledge of MS products, especially Excel. SharePoint experience is a plus.
- Experience working with an ISO 17025 Accredited Laboratory highly preferred
- 2 + years of calibration and metrology experience and 2+ years of operations or customer service experience highly preferred
- A Bachelor’s Degree or equivalent training/experience
- Ability to work cross-functionally
- Experience with process improvements, metrics and working with both internal and external customers with ease.
- Excellent work Ethic
- A desire to grown and advance career
- Incredible attention to detail
About Company
Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.
A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.
We Are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].
Company
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.
Fortive: For you, for us, for growth.