Online Customer Service Representative

@ ADF Medical Services

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Westlake, Ohio, United States

RemotePart Time

Responsibilities:handle inquiries, document interactions, follow up

Requirements Summary:Part-time remote customer service handling patient inquiries; document interactions in CRM; maintain HIPAA confidentiality; meet satisfaction targets.

Technical Tools Mentioned:CRM, Email, Chat

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Job Description

We're hiring a dedicated and professional Online Customer Service Representative to support our patients and clients through our digital channels. If you're a people person with strong online communication skills and a passion for delivering great service — we want you on our team.

Role: Online Customer Service Representative

Department: Customer Support & Patient Services

Location: Fully Remote 🕐 Type: Full-Time / Part-Time