Posted 2mo ago

Svc Porter/Safety Sensitive

@ RML Automotive
Bentonville, Arkansas, United States
OnsiteFull Time
Responsibilities:greet customers, identify service consultant, move vehicles
Requirements Summary:No formal education or licensing specified; prior customer service or automotive facility experience is a plus.
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Job Description

Welcomes service customers throughout the day. Assist in delivering customers to a predetermined location with company provided shuttle vehicle if necessary. Assists the service team in driving the customer cars to and from the drive and the designated parking areas for service work.

 

Responsibilities:

  • Greet and welcome service customers in a genuinely friendly and courteous manner.
  • Identify the service consultant with which they have an appointment.
  • Place an identification number on the vehicles that is marked to identify the proper service salesperson.
  • Responsible for moving the cars from the service drive to the designated lot location for repairs.
  • Responsible for making sure the vehicles are moved off of the drive in a timely manner to keep the area clear.
  • Responsible for delivering the vehicle back to the service drive in a timely manner once the customer is ready for pick up.
  • Responsible for making sure the vehicle is clean for delivery back to the customer.
  • Responsible for making sure the customers vehicles are kept locked and in the correct designated areas.
  • Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.