Description
About the Club:
The New York Athletic Club, founded in 1868, is a platinum and emerald-rated, private club. The NYAC has over 9,000 active members. The NYAC remains steadfastly committed to its roots, supporting athletes at the highest levels of Olympic competition while providing world class facilities at its two locations – the Manhattan City House and Travers Island in Westchester County for those of its members who wish simply to remain fit and healthy.
Summary:
Host/Hostess make customers feel welcomed and provide attentive service from the moment a customer enters the dining room. The Host/Hostess led guests to their tables, manage reservations and communicate with front of house staff about when they have a new party in their section. Hosts support bussers in clearing tables, wiping down menus and organizing silverware.
Requirements:
- Welcome guests in a warm and friendly manner.
- Ascertains their dining/lodging needs.
- Seats guests and manage the seating chart.
- Book reservations.
- Take room service order.
- Monitors restaurant activity to determine seating and dining flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Performs opening and closing duties, as needed.
- Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
- Helps fellow team members and other departments wherever necessary to maintain positive working relationships.
Education/Skills/Experience:
- High-energy, outgoing personality with strong professional interpersonal skills
- Excellent attention to detail.
- Must have POS experience.
- Possesses a passion for exceeding member expectations and a commitment to excellence that results in providing the highest quality member and guest experience.
- Flexible attitude for given tasks and adjustment of schedule when needed.
Physical Requirements:
- Prolonged periods of standing and walking.
- Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.
Requirements
Schedule: Tuesday-Saturday from 4:00p.m.-11:30 p.m.