Posted 1mo ago

Customer Relations Specialist - Johnstown

@ YMCA of Northern Colorado
Johnstown, Colorado, United States
$15/hrOnsitePart Time
Responsibilities:Welcomes members, Answers questions, Gives tours
Requirements Summary:Customer service experience, reliability, time management; bilingual Spanish/English helpful; intermediate computer skills; weekend availability.
Technical Tools Mentioned:Microsoft Office, CRM
Save
Mark Applied
Hide Job
Report & Hide
Job Description
Overview:

The YMCA of Northern Colorado is seeking a Customer Relations Specialist to welcome our members, answer questions, give tours, and help individuals and families understand and access Y offerings.

 

Position is part-time 10-15 hours per week, year-round. This is a flexible role that can fit a new retiree, as well as someone just starting in the workforce or seeking a second job. We are looking for weekend coverage with an occasional shift during the week.

 

We offer a +10% differential for staff who work the opening shift and another +10% differential for bilingual staff who test as fluent in Spanish and English.

 

View all openings, learn more about our benefits, and apply online today at https://www.ymcanoco.org/careers.



Responsibilities:
  • Welcomes our members.
  • Answers questions.
  • Gives tours.
  • Helps individuals and families understand and access Y offerings.
  • Other duties as assigned.


Qualifications:
  • Must be reliable and committed to arriving on time for every shift.
  • Customer Service and Sales Experience.
  • Professional, alert, courteous, and tactful.
  • Spanish proficiency preferred (additional 10% pay differential for Spanish and English fluency).
  • Intermediate computer skills required.


Benefits:
  • (10+ hours/week) Free Family Membership 
  • (10+ hours/week) Program discounts 
  • Generous retirement benefits - 12% after eligibility is met 
  • Employee Assistance Program 
  • Paid Sick Time 

Childcare benefits of more than $5000 are considered taxable income and will be processed accordingly. Limitations and restrictions apply to some programs



Posted Salary Range:
USD $15.16 - USD $15.16 /Hr.