Description
The Unit Clerk serves as the primary clerical and administrative support to the Acute Care Unit. This role helps ensure smooth day-to-day operations by coordinating communication, maintaining patient records, and supporting clinical staff.
Requirements
Job Description:
· Serve as the primary administrative contact for the acute care unit
· Coordinate communication between nurses, physicians, and other departments
· Complete Acute Care inventory on a weekly basis
· Manage and keep forms up to date
· Assist with patient admissions, transfers, and discharges
· Coordinate scheduling of patients for outpatient nursing care
· Manage prior authorization for outpatient procedures/infusions
· Work with billing to determine the estimation of cost for outpatient nursing care
· Answer phone calls and track faxes and incoming orders
· Ensure confidentiality and compliance with HIPAA regulations
· Other job duties as assigned
I Ideal hours 12-8pm M-F
Summary
REQUIRED QUALIFICATIONS
· CPR/BLS Healthcare Certification – can obtain upon hire
· High school diploma or equivalency
· Able to communicate effectively in English, both verbally and in writing
· Good interpersonal skills in dealing with patients, families, and all health care professionals and TVHC staff.
· Basic knowledge in computer use; including skills in word processing and spreadsheet applications
· Excellent organizational skills
· Ability to maintain and follow guidelines, set standards of practice in quality patient care, and state, federal, and facility required infection control practices
PREFERRED QUALIFICATIONS
· Combination of Medical office background and clinical/surgical experience
· General clinical secretarial and office management skills including knowledge of insurance billing and allocation/adjustments of physician charge sheets.
· Additional languages – Spanish Preferred