Posted 2mo ago

Wine & Experience Ambassador

@ Mark Anthony Group
North Vancouver, British Columbia, Canada
OnsitePart Time, Full Time
Responsibilities:Grow club, Lead events, Drive sales
Requirements Summary:Experience in hospitality or retail; strong customer service and sales skills; ability to work independently; flexible hours including weekends.
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Job Description

Wine & Experience Ambassador

Job Type: Part-time  (Potential for Full-Time)
Artisan Wine Shop
Vancouver, British Columbia

Artisan Wine Shop:

Artisan Wine Shop has embarked on an incredible journey of transformation, in the process of evolving into an extraordinary wine concept that centers around experiential moments and cultivating meaningful relationships. As we pave the way for this exciting evolution, we are seeking exceptional individuals to join our team of experience makers, as we together showcase the unparalleled beauty and uniqueness of the Okanagan Valley.

Join us on this exhilarating adventure and become an integral part of our vision. Together, we will create immersive experiences that transcend the ordinary, unveiling the wonders and stories behind every bottle of wine. With passion, creativity, and a deep appreciation for the art of winemaking, we will captivate the hearts and palates of our customers, leaving a lasting imprint on their wine journey.

Together, let's elevate the wine experience to new heights. Join Artisan Wine Shop and let your passion for wine and the Okanagan Valley shine, as we forge unforgettable moments and build relationships that will endure. This is your opportunity to make an indelible mark in the world of wine and be part of a journey that celebrates the art of living well.

As the ideal candidate, you embody humility and possess an insatiable thirst for learning. You have a remarkable ability to anticipate the needs of our customers and envision what's possible. Balancing the responsibilities of team collaboration, fostering a positive culture, and delivering an incredible customer experience is second nature to you. Your proficiency in connecting with customers allows you to create lasting relationships and generate repeat clientele. Your entrepreneurial spirit empowers you to excel both independently and as part of a team. Above all, you live and breathe the essence of customer experience.

Join us at Artisan Wine Shop and become part of a team that values excellence, innovation, and creating extraordinary experiences for our customers. Together, we will continue to redefine the boundaries of what is possible in the world of wine retail.

The Life of a Wine & Experience Ambassador:

  • Grow our wine club into a vibrant community where enthusiasts connect, learn, and celebrate.
  • Support the planning and execution of seasonal events and in-store promotions that make a memorable impact on customers.
  • Lead by example, fostering teamwork within our sales staff to surpass sales targets and achieve outstanding results.
  • Strive to consistently exceed daily, weekly, and monthly sales goals for Company Brand Wines, reflecting a commitment to excellence.
  • Contribute to surpassing retail KPIs by boosting store traffic and providing an exceptional customer experience that encourages repeat visits.
  • Serve as a passionate advocate for our wines and accessories, educating and inspiring customers about our offerings.
  • Play an essential role in the smooth daily operations of the store, demonstrating dedication and attention to detail.
  • Ensure an outstanding customer experience by properly storing and skillfully merchandising products for maximum appeal.

What We’re Looking For:

  • Experience in Hospitality, Events and Leadership an asset.
  • Strong Retail and/or customer service background. F&B knowledge, and corporate sales preferred.
  • Demonstrated self-drive and the ability to work independently.
  • Strongly motivated with ability to achieve sales targets.
  • Passionate in providing exceptional customer service and guest experience.
  • Flexible hours and able to work on weekends.
  • Able to Multitask and work efficiently.

    What We Offer:

    • Wage is $21-22/ hour
    • comprehensive paid training and access to extensive wine education
    • Discounts at our Boutique on gifts and wine
    • Free tastings for you and your guests at our wineries
    • Discounts on tours and Guest Experiences

    Please apply online at www.markanthony.com/careers.