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POSITION STANDARDS
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- A high school graduate or equivalent
- Certified Medical Assistant (AAMA) preferred.
- One year of previous experience in office, outpatient ambulatory or acute care setting strongly preferred.
- Excellent communication skills desired with the ability to work collaboratively as member of multi-disciplinary team.
- Demonstrates excellent customer service skills.
- Current BCLS certification required upon hire.
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POSITION PHYSICAL REQUIREMENTS
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Anything listed here requires a pre-employment physical by Employee Health to determine if the employee is capable of meeting the requirements.
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Physical Activity:
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- Sitting - 34% to 66%
- Standing - 67% to 100%
- Bending - 67% to 100%
- Squatting - 67% to 100%
- Crouching - 67% to 100%
- Kneeling - 34% to 66%
- Reaching - 67% to 100%
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Upper Extremity:
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- Use of Upper Extremity - 67% to 100%
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Push/Pull/Lift/Carry:
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- Initial push up to a maximum of 37 lbs. - 1% to 33%
- Initial pull up to a maximum of 37 lbs. - 1% to 33%
- Sustained push up to a maximum of 18 lbs. - 1% to 33%
- Sustained pull up to a maximum of 18 lbs. - 1% to 33%
- Lift up to a maximum of 35 lbs. - 67% to 100%
- Carry up to a maximum of 35 lbs. - 67% to 100%
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PART TWO: FUNCTIONAL RESPONSIBILITY
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Position Objective
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The Express Care MA provides patient care and operational support for patients in the Express Care which is a licensed Urgent Care. The MA functions as an integral part of a multidisciplinary team and must be able to prioritize and manage multiple responsibilities while demonstrating excellent communication skills.
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Performance Expectation
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- Establishes relevant evidence-based and safe interventions and priorities when providing care, including administering of medications within the defined terms set by the organization.
- Collaborates effectively with patient, patient’s significant others, and members of the health care team to achieve optimal patient outcomes.
- Collects and documents data in express care records including but not limited to vital signs (blood pressure, pulse, respirations, temperature, oxygen saturation, height/weight and peak flows).
- Collaborates effectively with patient, patient’s significant others, and members of the health care team to achieve optimal patient outcomes. Including communicating a patient status through verbal, electronic, and written means with other health care providers, and takes appropriate action for patient wellbeing.
- Observes patient to recognize care needs. Implements care/interventions directly when needed (physical, social or emotional) or indirectly by collaboration with nursing team members, physicians or members of other health care disciplines.
- Follows complaint base protocols and take orders directly from the physicians.
- Assist with patient transport.
- Collect and process specimens according to Practice guidelines.
- Assist and chaperone clinicians during examinations, procedures and treatments, if applicable
- Perform and document clinical procedures per established policies, practice standards and guidelines.
- Maintain the cleanliness and general appearance of work, examination, and treatment areas; clean, disinfect, sterilize, and maintain equipment and instruments following universal precautions, infection control, and hazardous waste removal practices.
- Stock exam/treatment rooms, order equipment and supplies according to organization and practice guidelines, and maintain adequate quantities to meet practice demands; dispose of contaminated supplies and materials in the prescribed manner.
- Performs routine (daily/ weekly/ monthly) cleaning and calibration checks for medical equipment.
- Other duties assigned
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Min: $21.19
Max: $32.85