Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
As an individual contributor with a passion for content strategy, SEO and UX, the Content Analyst helps us develop best-in-class digital content on Homedepot.ca, supporting Ideas & How-to, Shop by Room and content integration throughout the shopping experience online. Reporting to the Content Manager on the Earned Media team, you will conduct SEO research for our DIY guides, perform competitive analysis, analyze/interpret data to make content recommendations, and manage their implementation from beginning-to-end. For this role, the successful candidate will help drive content creation for our website and support the Earned Media team with a SEO-first approach to content initiatives that has the customer top of mind.
Key Responsibilities:
Content Creation
- Work with the Earned Media team (including copywriters) to compile an SEO strategy brief/outline for each new or optimized DIY guide, communicate project timelines, create tickets and support the hand-off to production (Creative Services)
- Work with all content creators (Online Customer Experience/Marketing/Digital Production teams) to optimize existing Category Landing Pages (CLPs) and content experiences to improve findability of our guides and support customer education and brand loyalty for THD Canada
- Perform competitive analysis and content gap analysis to help us gain market share and identify new areas of opportunity and emerging content trends, which includes consulting our US Content Strategy team
- Work with the Content Manager to build content calendars and innovative digital content strategies and present them to cross-functional groups and the senior leadership team
- Perform SEO keyword research to optimize existing content and uncover new opportunities to increase organic traffic and AI discoverability
Partnering
- Advocate for the integration of helpful content and SEO best practices online to promote Ideas & How-to as part of our orange apron authority online
- Consult with our partners and stakeholders (marketing, merchandising, OCX) as a subject matter expert to make content recommendations throughout the user journey
- Partner with our social, PR and marketing teams to deliver a best-in-class content experience that’s interconnected and data-driven across all platforms (Example: Creating SEO-optimized organic Pins for Pinterest)
- Clearly communicates content insights & opportunities to drive an improved ecommerce experience that aligns with our business goals
- Display situational adaptability – is able to step in and drive change to better align with user needs or organizational goals; Has the courage to drive this change
Competencies:
- Action Oriented
- Collaborates
- Communicates Effectively
- Customer Focus
- Plans and Aligns
Skills:
- Organizational Skills
- Strong Analytical Skills
- Strong Relationship Building
Direct Manager/Direct Reports:
- Reports to Content Manager, Earned Media
- IC role with no direct reports
Travel Requirements:
- Limited Travel
- Travel to Toronto Store Support Location
Physical Requirements:
- Extended Sitting
Working Conditions:
- Office (Mon - Fri 1 Concorde Gate, North York)
Minimum Education:
- University/College degree in a related area of study, or equivalent experience
Minimum Years of Work Experience:
- Years of Relevant Work Experience: 2 – 4 Years
Minimum Leadership Experience:
- Some mentorship experience preferred
Certifications:
- None
Other Requirements/Assets:
- Previous experience in content strategy, content marketing or SEO
- Experience working with content calendars, project management tools (Airtable, JIRA, Trello)
- Previous experience working with analytics tools (Adobe) and SEO tools
- Bilingual (English/French) will be considered an asset
The pay range for this position is between $55,100.00 - $62,000.00