Where care meets community: Join our Volunteer Services Team!

Full-time position starting at $26.22/hr. - $29.17/hr. (D.O.E.) 

Volunteer Services is a community-based service that provides free volunteer transportation, chore assistance and case management for low-income older adults and adults with disabilities, with the primary goal of ensuring that they retain dignity and residence in the familiar surroundings of their home or apartment. The program is unique in also serving adults under age 60 who have disabilities. VS ensures that vulnerable adults who cannot afford to pay for help with tasks they cannot complete on their own, and do not qualify for state paid services receive services that support their health and well-being and allow them to remain living independently.

How YOU can make a difference:

As a Transportation Program Coordinator, you will provide support in managing volunteer-based transportation services for approximately 150 clients in King County. The Program Coordinator is responsible for managing a network of an average of 90 ongoing volunteers and 400 episodic volunteers annually to provide transportation support to older adults living with chronic health conditions and disabilities in King County. 

Work location:

2021 S. Weller St., Seattle, WA 98144

Benefits & Compensation:

$26.22/hour - $29.17/hour (D.O.E.)

This is a Full-time, 40-hour position with a competitive benefits package:

• Medical, Dental, Vision, Life Insurance and Long-Term Disability
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Generous paid time off (PTO), paid sick time, 15 days of paid vacations
• 12 days of paid holidays, plus one (1) personal holiday
• CCS/AHA 403(b) Employee Savings Plan
• Employee Assistance Program (EAP)

If you are looking for meaningful work, make a tangible difference, and drive positive change, find out more at: https://ccsww.org/careers/

Case Management & Support: Screen, assess, and provide ongoing support to clients through home visits, monitoring, and referrals.

Volunteer Recruitment &Coordination: Establish strategies to recruit, train, and manage a network of volunteer drivers to meet service needs in King County.

Community Outreach & Partnership: Build partnerships with African American Elders Program and community groups to recruit volunteers and new clients.

Program Oversight & Data Management: Oversee the human services bus ticket program and maintain accurate records of services, case notes, and partner data in the database.

Team Collaboration & Management: Maintain a position working relationships with staff, collaborative members, community partners, and contribute to a culturally diverse, supportive work environment.

Job Conditions

This position requires the employee to work in an office environment where there is noise from telephones and conversations among employees and clients as well as working in the community.   Working conditions may include interruptions.  Extensive use of telephones, computers and related office equipment is typical of this position.

Physical and Mental Acuity Demands

The requirements described her are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to hear telephone rings, phone conversation, doorbells, emergency alarms and normal face-to-face conversation.
• Able to prioritize multiple tasks, and to work independently and as a team member.
• Able to hear telephone rings, phone conversations, emergency alarms and client conversations.
• Hearing ability to successfully facilitate meetings.
• Excellent verbal and written communication skills.
• Able to hand write legibly.
• Able to read normal size print and handwritten notes.
• Able to sit for sustained periods of time.
• Mobility/dexterity of hands/arms to enable use of computer, phone and other office equipment.
• Regularly able to perform duties as assigned.
• Able to make independent decisions and apply sound judgment in performing job duties.

• Associate’s degree in social services, volunteer management or equivalent years of experience.
• Experience in volunteer management or employee supervision.
• Experience working with diverse populations, particularly elderly communities.
• Strong customer service, MS Office, and database skills.
• WA Driver's License, auto insurance, access to insured vehicle for outreach and community meetings. Ability to comply with agency employee driving policy.
• Ability to travel King County (including evening/weekends).

Preferred Qualifications

• Fluency in second language.
• Experience working with non-profit agencies.
• Work or volunteer experience with elders and adults with disabilities.
• Experience in event planning and/or project management.
• Experience in public speaking/making presentations.

Note: This posting is a summary of the core duties and requirements of the role. A full job description is available upon request and provided upon hire.

Note to Internal Candidates: HR reviews internal compensation and determines any increase based on their experience and also agency internal equity factors. Please let us know if you need special accommodations to apply or interview for this position.

Catholic Community Services is an Equal Opportunity Employer. Visit www.ccsww.org to learn more.