AREA MANAGER
An area manager works as a member of the OMEX management team, managing the delivery of services to several clients' properties in a specified geographic area. Oversees operations, personnel, quality control, and customer service.
GENERAL RESPONSIBILITIES
1. Train all custodians and supervisors and conduct right-to-know training per the OMEX standards.
2. Evaluate personnel.
3. Enforce the OMEX personnel policies, using approved disciplinary procedures.
4. Document all absences and tardiness, providing reasons.
5. Keep Operations Manager informed daily of all developments.
6. Maintain all pertinent records, reports, and other paperwork as required.
7. Develop and maintain a project list for project and relief crew.
8. Conduct regular inspections of all buildings to ensure that all work specified by contract is performed properly.
9. Maintain an inventory control system, ordering supplies through office and delivering supplies to job sites.
10. Assign relief personnel to cover for absent employees, performing the work personally when necessary.
11. Assist other area managers in their regions as needed, including covering when they are absent or on vacation.
12. Make sure all work is performed within budgeted hours.
13. Maintain customer relations and handle complaints through direct phone contact and regular visits. Follow all aspects of the OMEX quality control program.
14. Perform other related duties as required and directed.
REQUIRED KNOWLEDGE AND ABILITIES
• Understanding of cleaning procedures, supplies, and equipment
• Ability to manage people and instruct them in performing various cleaning duties
• Ability to establish good working relations with employees, other managers, customers, and OMEX officers
• Ability to respond to immediate needs and be on 24-hour call
• A willingness to work long hours
• Ability to develop management skills as required
• Ability to develop effective time management practices
• Participation in seminars and training sessions related to improving management skills and learning new techniques in the industry
An area manager works as a member of the OMEX management team, managing the delivery of services to several clients' properties in a specified geographic area. Oversees operations, personnel, quality control, and customer service.
GENERAL RESPONSIBILITIES
1. Train all custodians and supervisors and conduct right-to-know training per the OMEX standards.
2. Evaluate personnel.
3. Enforce the OMEX personnel policies, using approved disciplinary procedures.
4. Document all absences and tardiness, providing reasons.
5. Keep Operations Manager informed daily of all developments.
6. Maintain all pertinent records, reports, and other paperwork as required.
7. Develop and maintain a project list for project and relief crew.
8. Conduct regular inspections of all buildings to ensure that all work specified by contract is performed properly.
9. Maintain an inventory control system, ordering supplies through office and delivering supplies to job sites.
10. Assign relief personnel to cover for absent employees, performing the work personally when necessary.
11. Assist other area managers in their regions as needed, including covering when they are absent or on vacation.
12. Make sure all work is performed within budgeted hours.
13. Maintain customer relations and handle complaints through direct phone contact and regular visits. Follow all aspects of the OMEX quality control program.
14. Perform other related duties as required and directed.
REQUIRED KNOWLEDGE AND ABILITIES
• Understanding of cleaning procedures, supplies, and equipment
• Ability to manage people and instruct them in performing various cleaning duties
• Ability to establish good working relations with employees, other managers, customers, and OMEX officers
• Ability to respond to immediate needs and be on 24-hour call
• A willingness to work long hours
• Ability to develop management skills as required
• Ability to develop effective time management practices
• Participation in seminars and training sessions related to improving management skills and learning new techniques in the industry