Key Responsibilities
· Apply customer payments accurately across multiple payment channels (ACH, wire, lockbox), including advertiser and agency payments.
· Research and resolve unapplied and misapplied cash, short-payments, and deductions.
· Manage cash application complexities driven by media owner billing, make-goods, credits, and sequential-liability arrangements.
· Coordinate with Billing, O2C, and Media Finance teams to resolve discrepancies between invoices, media owner bills, and customer remittances.
· Support aging, unapplied cash reporting, and DSO improvement initiatives.
· Perform reconciliations between bank statements, AR sub-ledger, and general ledger.
· Respond to internal and external inquiries related to payment status and cash application.
· Support month-end close, audit requests, and SOX control requirements.
· Maintain documentation and contribute to process improvements and automation initiatives.
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Required Qualifications
· 5+ years of experience in Accounts Receivable or Cash Applications.
· Strong understanding of AR sub-ledger, cash application, and reconciliations.
· Experience with advertiser billing, agency payments, or media-related AR preferred.
· Hands-on experience with ERP systems (e.g., SAP, Oracle) and lockbox platforms.
· Strong Excel skills and attention to detail.
· Experience operating in high-volume, exception-driven environments.