Come join our life-changing team building hope, resilience, and well-being as a Recertification Specialist!
Shift Details: Full-time - 40 hours/week
Schedule: Monday-Friday, 7am-4pm or 7:30am-4:30pm
Compensation: $26.00/hour
Location: Nicollet Towers - 1350 Nicollet Mall, Minneapolis, MN 55403
About the job:
The Recertification Specialist is responsible for processing initial, annual, and interim recertifications to ensure compliance with Section 8 and Housing Tax Credit (LIHTC) programs. In addition, this position assists with front desk operations and supports the Assistant Community Manager with questions and issues relating to tenant compliance.
Job Highlights:
- Medical, Dental, and Vision Insurance
- 403(b) Retirement Plan
- HSA and FSA Programs
- Employer paid Life Insurance and Long-Term Disability
- Quality Training, continuing career education, and leadership programs
- Paid Time-Off (Vacation, Holiday, and Sick Days)
Essentials:
- Review and maintain resident files, including weekly filing, to ensure compliance with applicable government regulations
- Ensure all certifications are processed within the required timelines
- Collect, review and verify income, assets, and household information for annual and interim recertifications in accordance with HUD regulations and program requirements
- Assist with marketing of vacant units and managing the waitlist as needed
- Provide front desk support, including answering phones, greeting residents, responding to general inquiries, and entering resident work orders
Required Qualifications:
- High School Diploma
- 1+ years of experience in customer service or working in an office required
- Demonstrated ability to deal with stressful and demanding situations
- Excellent communication skills
- Prior experience with HUD Programs, Section 8, or LIHTC Programs, is a plus
About Us:
Nicollet Towers is part of Volunteers of America MN/WI which serves as an affiliate of Volunteers of America parent organization.
Volunteers of America MN/WI is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896 we have helped people gain self-reliance, dignity, and hope.
Take pride in helping others and join us today!
At VOA, we celebrate sharing, encouraging, and embracing diversity. Equal Employment Opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, genetic information, military and veteran status and any other characteristics protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive environment where everyone feels valued and has the opportunity to do their personal best.