Location: Onsite – Sunnyvale, CA
At M Social Sunnyvale, we don’t just host guests; we curate a lifestyle at the intersection of technology and human connection. As the leading creative brand within the Millennium Hotels & Resorts portfolio, M Social is designed for the "young at heart"—explorers who value authenticity, bold design, and social electricity.
Our Sunnyvale property is a landmark project: the first new-build M Social in the U.S. and the first hotel in California designed with 5G wireless technology from the ground up. Launching in late 2026, it will feature 263 rooms, a centrally located courtyard, and our signature Beast & Butterflies restaurant and social hub.
M Social is powered by Millennium Hotels & Resorts (MHR), a global hospitality leader with over 145 properties in key gateway cities like London, Paris, New York, and Singapore.
M Social is seeking a dynamic and engaging Director of Human Resources to join the leadership team for the highly anticipated pre-opening of M Social Sunnyvale.
This role is an exciting opportunity to help shape the culture, people strategy, and employee experience of the first newly built M Social hotel in the United States. As a key member of the pre-opening leadership team, the Director of Human Resources will help build a workplace that reflects the spirit of M Social—innovative, collaborative, people-driven, and energized by human connection.
Your Impact
The Director of Human Resources will serve as a strategic partner to hotel leadership, helping cultivate a workplace culture that inspires creativity, collaboration, and excellence. This leader will oversee all aspects of human resources including recruitment, employee relations, leadership development, and HR operations, ensuring the hotel builds a strong and engaged team ready to deliver the dynamic social experience that defines the M Social brand.
This role plays a critical part in bringing the M Social philosophy to life by fostering a workplace where team members feel empowered, supported, and inspired to create memorable guest experiences.
Key Responsibilities
Human Resources Leadership
- Lead employee engagement initiatives, performance management processes, and leadership development programs
- Support service culture initiatives that reinforce our Passion for Hospitality and service excellence standards
- Partner with hotel leadership to support employee engagement and retention efforts
Talent Acquisition & Workforce Development
- Oversee recruitment, onboarding, and workforce planning to build high-performing teams
- Provide coaching and guidance to hotel leaders on effective people management
- Support succession planning and leadership development initiatives
Employee Relations & Compliance
- Provide guidance on employee relations matters, investigations, and conflict resolution
- Ensure compliance with federal, state, and local employment laws and company policies
- Support workers’ compensation, leave administration, and unemployment processes as needed
HR Operations & Systems
- Support the implementation and optimization of HR systems to ensure operational efficiency and data integrity
- Monitor HR metrics and workforce trends to identify risks and opportunities
- Maintain employment records and ensure consistent implementation of HR policies and procedures
Training & Development
- Facilitate training sessions for leaders and employees on compliance, leadership development, and service standards