Who We Are:

At Loftin, we provide certainty in an uncertain world by delivering reliable generator power solutions our customers can count on. Family owned and operated for nearly 50 years, we’ve built a legacy on relationships, problem-solving, and doing things the Loftin way — with consistency, integrity, and a people-first mindset. We’re not just providing an elite experience in power – we’re empowering people. Our team is family-focused, growth-minded, and driven to provide solutions that last by developing people who never stop learning. When you join Loftin, you become part of something bigger — a community dedicated to powering progress and shaping a more dependable future.

Who You Are:

You are a reliable, customer-focused (a.k.a. good with people) problem solver.  You effectively communicate through cooperation and teamwork.  You are always looking to improve whether that’s learning something new or seeking ways to promote better quality.  You are driven to do what it takes to get the job done. 

Mission:

The Learning & Development (L&D) Operations Specialist ensures the seamless execution, tracking/reporting, and continuous improvement of all employee learning and technical training initiatives, including Loftin University and factory-based programs. This role drives operational excellence across training coordination, LMS administration, and workforce development analytics to strengthen organizational capability and performance.

Obsessions: 

• Deliver flawless execution of all training logistics and scheduling, to include some content creation and facilitation. 
• Help close skill gaps through structured, trackable development pathways. 
• Maintain complete accuracy in LMS data, certifications, and reporting.
• Develop and optimize learning systems for automation and scalability.
• Provide actionable training analytics that inform leadership decisions.
• Follow the People/L&D Playbook to ensure operational excellence.
• Meet or exceed overall expectations and metrics.

Expectations: To perform this job successfully, an individual must be able to perform each of the following expectations satisfactorily.  

Daily

• Administer the Learning Management System (LMS), including enrollments, user access, troubleshooting, and data integrity.
• Maintain accurate records of training participation, certifications, course completions, and technician Qual Card progress.
• Respond to employee and manager inquiries regarding training opportunities, schedules, and development pathways.
• While a cohort is in session, maintain documentation and participant progress tracking for the Loftin Power Academy program.

Weekly

• Produce technician progress reports against Technician Level Qual Cards across all markets and track the number of Rehlko factory-trained technicians against market requirements.
• Track attendance, certifications, Qual Card progress (Techs & People Managers) and training completion metrics within the LMS.
• Partner with operational leaders to align on upcoming training and workforce capability needs.

Monthly

• Administer and coordinate the company-wide Spark Sessions and Power Labs programs including scheduling, communications, facilitation support, and attendance tracking.
• In partnership with the Technical Training Manager, maintain and update the Loftin University training calendar, course registration processes, tuition billing/reimbursement, and curriculum documentation.
• Support managers in creating, capturing and maintaining employee Individual Development Plans (IDPs) within the HRIS.
• Reconcile training vendor invoices, Rehlko reimbursements, and maintain training budget tracking documentation.
• When a cohort is in session, monitor Loftin Power Academy participant progress and maintain program schedules.

Quarterly

• Plan and coordinate Rehlko factory technician training schedules in partnership with operational leaders and vendor partners.
• Plan and publish Loftin University quarterly training offerings.
• Evaluate training effectiveness through participation data, certification progress, and feedback.
• Review LMS workflows and recommend system improvements or automation opportunities.
• Provide workforce capability and training progress summaries to HR and operational leadership as needed.
• Review and update training-related People Playbooks and SOP documentation.

Ad Hoc

• Facilitate Spark Sessions, Power Labs, and Predictive Index workshops across teams as needed.
• Coordinate external vendor-led training programs and certification initiatives.
• Administer and coordinate the Loftin Power Academy program, including scheduling, participant tracking, and coordination with instructors and operational leaders.
• Support rollout of new learning initiatives, training technologies, and development programs.
• Assist in development of mentorship, career pathway, and structured development programs.
• Partner with HR and operational leaders to identify emerging workforce capability needs.
• Other duties and projects as assigned.

Success Metrics:

• Most Critical Outcome:  100% visibility and tracking of required training and certifications across the workforce, with completion at or above 95% established timelines.
• Additional Measurements:
• On-time scheduling, communication and execution of all planned training sessions.
• LMS data accuracy at or above 98%.

 Qualifications/Experience/Education: 

• 4–6+ years of experience in learning coordination, L&D administration, or training systems support.
• Demonstrated experience administering an LMS platform (UKG Learning or similar preferred).
• Experience coordinating technical or field-based training programs preferred.
• Strong reporting and data analysis skills.
• Bachelor’s degree in Human Resources, Organizational Development, Business, or related field preferred, or equivalent experience.
• Ability to deliver high quality work product.
• Must be highly organized and have strong verbal and written communication skills.
• Must be highly accountable self-starter.
• Strong problem-solving and analytical skills.
• Highly competent in the use of Microsoft Office 360 and other Microsoft products/systems. Strong technical aptitude, including ability to learn new systems quickly and train/support team in adoption.
• Must be able to successfully pass a background investigation, which includes a motor vehicle check, and drug screen.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must frequently lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include color vision, close vision, distance vision, depth perception, peripheral vision, and ability to adjust focus.  
• Must be able to regularly talk or hear. 
• The employee is frequently required to sit, use hands to finger, handle, or feel; reach with hands and arms. 
• The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.

Comp & Benefits: 

We offer a comprehensive compensation package. This includes benefit offerings you’d expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:   

• Choice of two subsidized Medical plans – PPO, and HDHP/HSA options
• Health Care and Dependent Care Flexible Spending Accounts
• Subsidized Dental and Vision plan
• Traditional 401(k) and Roth 401(k) plans, with an immediately vested dollar for dollar (up to 4%) employer match
• Disability – short-term & long-term, 100% employer paid
• Basic Life/AD&D, 100% employer paid
• Voluntary Life/AD&D available for employee, spouse and children
• Voluntary Critical Illness and Accident coverage
• Voluntary identify theft protection coverage
• Vacation and Paid Sick Time
• Paid Holidays
• Tuition Reimbursement
• Tool Assistance Program

 At Loftin Equipment Co., we don’t just accept difference — we embrace it, welcome it, and recognize the value it brings to our customers and employees.   

Loftin Equipment Co. is proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won’t discriminate based on, Veteran status, race, religious beliefs, national origin, age, gender, pregnancy, physical or mental disability, sexual orientation, or any other category protected by law.   

Further, Loftin Equipment Co. is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and state disability laws.   

Preferred method of response is via our Careers page (https://www.loftinequip.com/careers/)    

Power As A Certainty Since 1976