Posted 3d ago

Business Analyst

@ Zaelab
Chile
RemoteFull Time
Responsibilities:gather requirements, map processes, collaborate across teams
Requirements Summary:4–8 years as a Business Analyst in consulting or agency settings; strong requirements gathering, process mapping (BPMN, flows), and Agile delivery; experience with Shopify or BigCommerce; ability to work across multiple clients and distributed teams; English proficient.
Technical Tools Mentioned:Shopify, BigCommerce, BPMN, GA4, Shopify Analytics, Agile (Scrum/Kanban)
Save
Mark Applied
Hide Job
Report & Hide
Job Description

As a Business Analyst, you will support the delivery of digital commerce solutions across multiple client engagements. You will work closely with cross-functional teams to translate business needs into clear requirements, support ongoing delivery, and help ensure high-quality outcomes across projects.

This role is ideal for someone who enjoys hands-on execution, working across multiple initiatives, and collaborating with distributed teams in a fast-paced consulting environment.

Your Responsibilities

  • Support multiple client engagements by gathering and documenting business and functional requirements
  • Translate business needs into user stories, functional specifications, and process flows
  • Collaborate with engineering, design, and product teams to ensure smooth and accurate delivery
  • Assist with backlog management, sprint planning, and day-to-day Agile execution
  • Document current and future state processes (AS-IS / TO-BE) and identify opportunities for improvement
  • Support UAT planning, testing, and validation to ensure quality of delivered solutions
  • Act as a bridge between business stakeholders and technical teams, ensuring clarity and alignment
  • Contribute to client discussions and internal reviews to support successful delivery outcomes
  • Work with commerce platforms such as Shopify (Plus, B2B) or BigCommerce, including exposure to app integrations and platform capabilities
  • Leverage data (Shopify Analytics, GA4, or similar tools) to support insights and optimization initiatives