Collectivus Holdings is a dynamic business group encompassing many of the most prestigious brands in the Collecting, Trading Card Game, and Hobby industries. With a century’s worth of collective experience in driving product and service innovation, high-end quality standards, and elevated customer experience, Collectivus brands are among the most recognized and loved throughout the world by the communities they serve.

Website: https://www.collectivusholdings.com

Locations: Aarhus – Dallas – Delhi – Lisbon – Nashville – Seattle – Worldwide

Job Location: Garland, TX

Reports to: Warehouse Manager

The Warehouse Supervisor is responsible for executing daily warehouse operations within an assigned vertical—Direct-to-Consumer (D2C), Business-to-Business (B2B), or Southern Hobby Distribution (SHD). This role leads frontline associates to ensure accurate, efficient, and timely order fulfillment while maintaining operational discipline and adherence to standard processes.

This is a hands-on leadership role focused on managing people, driving daily output, and ensuring consistent execution on the warehouse floor.

Key Responsibilities

Daily Operations Execution

Own daily execution and performance results for the assigned vertical
Responsible for allocating labor and adjusting staffing within the assigned area based on daily priorities
Ensure orders are picked, packed, and shipped accurately and on time
Manage workflow across assigned functions (picking, packing, shipping, and/or receiving)
Supports a multi-channel environment and may be reassigned based on daily operational priorities
Adjust staffing and priorities in real time based on volume and service level needs

Team Leadership

Lead, coach, and supervise warehouse associates on the floor
Set clear expectations for productivity, quality, and attendance
Provide real-time feedback and address performance issues promptly
Support onboarding and training of new hires

Productivity & Quality Management

Monitor daily KPIs, including productivity rates, order accuracy, and on-time shipment
Ensure adherence to SOPs and quality standards across all processes
Identify inefficiencies and escalate or resolve operational issues quickly
Maintain organization and workflow efficiency within the assigned area

Communication & Coordination

Communicate daily priorities, targets, and updates to team members
Partner closely with other supervisors to ensure smooth handoffs between functions
Escalate risks, delays, or system issues to the Tactical Warehouse Manager

Safety & Compliance

Enforce safety standards and ensure a clean, organized work environment
Promote safe working behaviors and adherence to company policies

Qualifications

2–4 years of warehouse or distribution experience with prior lead or supervisory responsibility
Experience in high-volume fulfillment (D2C, B2B, or distribution environments preferred)
Familiarity with warehouse systems (WMS) and inventory processes
Strong organizational and problem-solving skills
Ability to lead teams in a fast-paced, physically active environment

Success Profile

Strong floor leader who leads by example
Highly responsive and able to adjust quickly to changing priorities
Focused on execution, accuracy, and meeting daily targets
Effective communicator with the ability to motivate frontline teams
Detail-oriented with a commitment to operational discipline