Federated Bank

Title: Teller

Status: Part-Time, Hourly, Non-Exempt

Schedule: 10-25 hours per week M-F, rotating Saturday mornings 

Benefits: paid time off, flexible work schedule, training & development, free logo apparel 

Tellers are often the first point of interaction for customers, making this role arguably the most important in the bank.  If you enjoy people, are naturally friendly, have a positive attitude, and enjoy detailed work - this position may be for you.  As a member of the front-line customer service team, Tellers must be able to build relationships with customers through active listening and the ability to offer solutions to their needs with appropriate bank products or referral to other bank personnel.  

Primary Duties:  

•    Debits and credits to customer accounts via computer and examines for endorsements, receiving proper identification.

•    Answer basic customer inquiries regarding interest rates, service charges, and account histories, and refer customers to the proper department for issues           that cannot be resolved at the teller line.

•    Identify counterfeit currency.

•    Accepts loan payments, verifies payment amount, accounts to apply to, & issue receipts as needed.

•    Admits customers to safe deposit box vault and assists with entry to their box(es).

•    Maintain appropriate logs: cashier’s checks, cash, money orders, CTR’s and, etc.

•    Cross-sell bank products and services.

•    Complete all training required by management and comply with all bank policies and procedures.

•    Comply with BSA/AML training and report any suspicious activity to the BSA officer.

•    Perform other duties as assigned to support branch operations.