Posted 1w ago

Case Manager I - Family Support

@ Seven Hills Foundation
Worcester or United States
OnsiteFull Time
Responsibilities:coach families, coordinate services, maintain caseload
Requirements Summary:High school diploma or GED; 1-3 years related experience; valid driver’s license and reliable transportation; experience with youth and family casework; strong communication and organizational skills.
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Job Description
Overview:

Pay: $21.63/hour (additional $2,000 annually for bilingual fluency in eligible languages) 

 

Are you passionate about making a difference in the lives of youth and families? We are seeking a dedicated Case Manager I - Family Support to join our team, where you'll provide crucial one-on-one support to parents and caregivers in a community setting. This role involves connecting families with resources, offering coaching, and helping build collaborative relationships with schools, service providers, and other community-based supports.



Responsibilities:
  • Provide family coaching, support, and resources to help connect families with their children’s care team, including schools, counselors, and healthcare providers.
  • Develop and implement care plans, provide advocacy, and assist with service coordination and resource development.
  • Maintain a caseload, ensuring documentation and service delivery are timely and meet best practice standards.
  • Facilitate support groups, maintain the Family Resource Center (FRC) calendar, and engage volunteers for specialized groups.
  • Collaborate with community partners and attend meetings and trainings to continue personal and professional development.


Qualifications:
  • High school diploma or GED required.
  • 1-3 years of related experience.
  • Valid driver’s license and reliable personal transportation.
  • Experience or knowledge in youth and family casework, wrap-around care, and community resources.
  • Ability to build effective relationships with clients, families, and providers.
  • Strong communication, organizational, and problem-solving skills.
  • Familiarity with child welfare, mental health, education, or juvenile justice systems is a plus.