Posted 1mo ago

Parts Advisor (APS NV)

@ Anderson Auto & PowerSports Group
Reno, Nevada, United States
OnsiteFull Time
Responsibilities:Assist customers, Maintain knowledge of parts, Provide customer service
Requirements Summary:High school diploma or equivalent; prior sales or customer service preferred; read and comprehend instructions; strong communication; bilingual a plus; computer proficiency for researching parts and processing orders; valid driver’s license; pass drug screen and background check.
Technical Tools Mentioned:Parts catalog software, Inventory management, CRM, Parts research tools
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Job Description

Parts Advisor – Anderson Powersports

📍 Location: Reno, NV
📅 Employment Type: Full-Time
💼 Category: Automotive & Powersports Sales

About the Role:

Are you passionate about Powersports and love helping customers customize their rides? Anderson Powersports in Reno, NV is seeking a Parts Advisor to assist customers in selecting, modifying, and accessorizing their off-road vehicles, motorcycles, and snowmobiles. This role requires great customer service skills, an interest in Powersports, and the ability to build personalized accessory packages to enhance customers' experiences.

Key Responsibilities:

  • Assist customers in selecting the right parts and accessories for their Powersports vehicles.
  • Maintain a strong knowledge of Powersports parts, compatibility, and functionality.
  • Provide exceptional customer service by listening to clients' needs and recommending solutions.
  • Utilize merchandising skills to present and organize parts for easy customer access.
  • Upsell and cross-sell accessories that complement customers’ purchases.
  • Offer basic technical assistance or direct customers to additional resources.
  • Keep inventory organized, manage orders, and maintain a tidy workspace.
  • Think creatively to suggest unique customization options.
  • Troubleshoot issues and find innovative solutions to meet customer needs.
  • Clearly communicate product features and benefits to customers.