HiringCafe
Posted 3mo ago

Front Desk & Guest Experience Associate

@ Paisley Park
View All Jobs
Chanhassen, Minnesota, United States
$16-$18/hrOnsitePart Time
Responsibilities:Welcome guests, Check guests, Monitor lobby
Requirements Summary:Part-time front desk role; strong customer service, multitasking, communication skills; comfortable with administrative tasks.
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Job Description

Front Desk & Guest Experience Associate

Schedule: Thursday–Monday (Part-Time)
Includes mandatory staffing for the annual Celebration event in June

Reports To: Operations and Administrative Manager


Compensation: $16–$18 per hour, based on experience and qualifications

 

Position Summary:

  • The Front Desk Associate serves as the first point of contact for guests and customers, providing a welcoming, professional, and organized front desk experience while supporting tour operations and administrative functions.

 

Responsibilities:

  • Welcome customers and guests in a warm, friendly, and professional manner

  • Check in guests for scheduled tours and events

  • Monitor lobby traffic, work areas, and overall customer flow

  • Facilitates correspondence with customers

  • Communicate all customer questions, concerns, and complaints to management in a timely manner

  • Collaborate with Customer Relations, Administrative, and Tour Operations teams

  • Assist with special projects and administrative tasks as needed

 

Qualifications:

  • Strong interpersonal and customer service skills to ensure positive guest interactions

  • Excellent multitasking and organizational abilities

  • Active listening and clear verbal and written communication skills

  • Effective time-management skills

  • Ability to work collaboratively as part of a team

  • Technical proficiency in customer records management, word processing, databases, email, and chat software

  • Proficiency in Microsoft Office Suite

 

Physical Requirements:

 

  • Ability to remain upright and stationary for extended periods during a shift

  • Ability to move throughout the lobby and front desk areas as needed

  • Ability to lift, carry, and move materials or supplies weighing up to approximately 25 pounds

  • Ability to operate standard office equipment, including computers, phones, printers, and scanners

  • Ability to communicate effectively in person, by phone, and via electronic means

 

Note: As Prince was a pescatarian, Paisley Park is a pescatarian food environment. Eggs, fish, and cheese are fine; beef, pork, chicken, and other meats can be eaten in your car, or you may take meals off-site.

 

If offered the position, the offer is contingent upon passing a background check and a four-panel background screen which does NOT include THC.