WHAT YOU’LL DO
- Foot patrol of the interior and exterior of the resort to observe and identify potential security and safety risks or undesirable conditions. Evaluate situations and make logical decisions on how to proceed and direct work.
- Maintain order in the resort, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient responses to emergency conditions such as fire, fire or safety hazards and threats to life and / or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of resort policy and civil laws as warranted for the security and safety of resort guests, associates, patrons and property.
- Answer security telephone and respond in a timely manner based on priority.
- Memorize and monitor life safety system including accurate layout of entire building, locations of stand pipes, fire extinguishers, complete alarm reports and checks, and report any pertinent information from each shift.
- Observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
- Administer CPR and First Aid.
WHAT YOU BRING
- One year of hospitality and/or Security experience.
- Bilingual (English/Spanish) highly desired.
- B.S.I.S. Guard Card
- Ability to communicate in English, both orally and in writing, with guests and associates, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems.
- Ability to work under pressure and deal with stressful situations during busy periods.
- Professional phone etiquette, writing skills, and knowledge of Microsoft Office.
- Well organized, detail-oriented, with excellent follow-up skills.
PHYSICAL REQUIREMENTS
| Physical Activity | Frequency |
| Sitting | Rare |
| Walking | Constant |
| Climbing Stairs | Frequent |
| Standing | Constant |
| Crouching/Bending/Stooping | Frequent |
| Reaching | Frequent |
| Grasping | Constant |
| Pushing/Pulling | Frequent |
| Near Vision | Constant |
| Far Vision | Constant |
| Hearing | Constant |
| Talking | Constant |
| Smell | Rare |
| Lifting / Carrying (#Lbs) | Occasional up to 50 pounds |
| Travel | Rare |
YOUR JOURNEY TO SUCCESS STARTS HERE
At The Waterfront Beach Resort, a Hilton Hotel, we believe in providing extraordinary and personalized service to our guests and an exceptional working environment for our people. We offer a gratifying career in hospitality as distinct as our reputation. Through experience, training and career development, our associates are inspired and encouraged to achieve their goals while creating unforgettable memories for our guests.
The Waterfront Beach Resort offers a great platform to begin or enhance your hospitality career. Discover new opportunities and hone your skills in an inviting workplace on the shores of the Pacific Ocean. We are always looking for passionate people who will embrace our promise in providing the finest hospitality to ensure our guests feel cared for and valued. We believe in helping our employees achieve the perfect work/life balance for optimal growth.
WHAT WE LOOK FOR
Individuals who are passionate about hotels and hospitality. Those people who strive to provide the best guest experience to each guest and will stop at nothing to do so. We look for individuals with innate traits such as charisma, personality, integrity, and camaraderie to be a part of a winning team.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
HOW WE’RE DIFFERENT
A "family-like" work environment with over 30 years of excellence in hospitality will allow you to reach the highest levels of professional development. "One Team, One Dream" is our motto, and we live by it every day. We are only good as the company we keep, and it shines through in everything we do.
BENEFITS
At The Waterfront Beach Resort, you can learn, grow, and succeed. Work steps from the ocean alongside dedicated and driven hospitality professionals - Become part of an award-winning team at The Waterfront Beach Resort.
- Benefit eligibility for Full-Time associates on the first of the month following 60-days of employment.
(Medical, Dental, Vision, Voluntary Life Insurance, Aflac supplemental insurance, and Pet Insurance)
- Access to Go Hilton team member travel program.
- 401(k) or Roth 401(k) Retirement Plan with up to 4% company match.
- Vacation accrual of two (2) weeks for Full-Time associates & one (1) week for Part-Time associates after completion of one year of employment.
- Complimentary meals during working hours.
- Complimentary parking during working hours.
- Engage in Waterfront Recognition Programs.
(Service from the Heart cash rewards, department appreciation celebrations & be eligible to be nominated for Associate of the Quarter/Year)
One House, One Heart!