Posted 1mo ago

Service Coordinator

@ Indel Power Group
Quakertown, Pennsylvania, United States
$50k-$60k/yrOnsiteFull Time
Responsibilities:Provide admin, Coordinate technicians, Communicate estimates
Requirements Summary:Coordinate service operations, provide admin support, manage repairs, communicate with customers, coordinate with field technicians, occasional driving.
Technical Tools Mentioned:Microsoft Office, CRM
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Job Description
 
 
Service Coordinator

Curtis Power Solutions

Quakertown, PA

Compensation contingent on experience and skill level beginning at $50,000-$60,000.



Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Service Coordinator at our location in Quakertown, PA. This individual will be organized with the ability to multi-task and possess good customer and communication skills. Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.

Key Responsibilities

  • Provide administrative assistance to support the service team
  • Support the complete repair process including opening repair orders, coordinating with the field technicians, communicating repair cost & time estimates to customers, and repair order billing
  • Promptly address and resolve customer concerns and service follow-up issues
  • Excellent customer service skills
  • Maintain open communication with field technicians, management team and customers regarding job status
  • This position requires occasional driving

Why Indel Power Group

  • Competitive compensation package, DOE
  • Monthly performance incentives
  • Rewarding work environment
  • Opportunities for relocation & advancement
  • Long established, family-owned business

Indel Power Group offers 

  • Excellent medical, dental, & vision coverage
  • Health savings account
  • Short-term/long-term disability and employee life insurance
  • 401k, with matching
  • Employee Assistance Program (EAP)
  • Paid Annual Leave
  • Eight Paid Holidays
  • Employee Referral Program
  • On the job paid training
  • Company events and employee recognition programs

Indel Power Group is a drug-free workplace. All offers of employment are contingent upon passing a pre-employment drug screen and background check.

Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.