AMA Consulting, LLC, a Maryland-based Limited Liability Company, provides a range of analytical, acquisition, and business management support services to federal agencies. AMA Consulting is an Equal Opportunity/Affirmative Action Employer. Join a dynamic team of forward-thinking professionals in our growing company.
Technical Writer – SOP Development & Documentation Specialist
We’re seeking a detail-oriented Technical Writer to support the creation of clear, consistent, and user-friendly Standard Operating Procedures (SOPs) for a public sector client. This role will translate complex workflows and operational processes into structured, accessible documentation, ensuring consistency across all departments.
Key responsibilities include:
- Develop clear, standardized SOPs and operational documentation based on process maps and stakeholder input
- Ensure consistency in format, language, and structure across all documentation
- Collaborate with project teams to accurately capture and translate workflows into user-friendly content
- Review and edit materials for clarity, accuracy, and usability
- Create supporting documentation, including job aids, templates, and training materials
- Incorporate feedback and update documentation to reflect evolving requirements
Required qualifications to be successful in this role:
- Bachelor’s degree in English, Communications, Technical Writing, or related field
- Minimum 5+ years of technical writing or documentation experience
- Experience developing SOPs, policies, or operational documentation
- Strong writing, editing, and formatting skills
- Ability to translate complex concepts into clear, user-friendly content
- Experience supporting government or public sector clients
- Familiarity with process documentation and workflow-based environments
- Experience using tools such as Microsoft Word, SharePoint, or documentation platforms