HiringCafe
Posted 4d ago

BDC Representative | Hourly - Tonkin Honda

@ Tonkin Automotive Group
View All Jobs
Portland, Oregon, United States
$18-$22/hrOnsiteFull Time
Responsibilities:Answer inbound calls, Schedule services, Follow up on appointments
Requirements Summary:Experience in customer service (1 year); strong phone etiquette; HS diploma; valid driver’s license and clean driving record; able to pass background check and pre-employment drug screen.
Save
Mark Applied
Hide Job
Report & Hide
Job Description

Your Voice is the Key to Our Success.



Do you have a way with words and a knack for making people smile through the phone? At Ron Tonkin Honda, we’re looking for more than just a representative—we’re looking for the future face (and voice) of our service department. If you thrive in a fast-paced environment and want to turn your communication skills into a high-octane career with one of Portland’s most legendary automotive groups, we have a seat waiting for you.



Why Work for the Tonkin Family of Dealerships?



Joining Ron Tonkin Honda means becoming part of a Northwest legacy that has set the standard for over 60 years. We don’t just hire employees; we invest in people.





  • A Proven Path Forward: We love to promote from within. The BDC is the perfect "launchpad" to move into Service Advising, Sales, or Management




  • The Power of the Group: As part of a massive regional network, you get the stability and top-tier benefits of a large corporation with the warm, supportive feel of a local family business




  • A Culture of Respect: We know that a high-volume call center can be demanding. That’s why we prioritize a positive shop culture, professional mentorship, and a team that has your back




  • Community Roots: Work for a brand that is deeply invested in giving back to the Portland community we all call home





 



BDC Service Representative Job Responsibilities





  • Be the First Impression: Answer inbound calls with energy and professionalism




  • Master the Schedule: Help our guests book the essential services their vehicles need to stay safe on the road




  • Maintain the Connection: Perform outbound follow-ups and confirm appointments to ensure our shop runs like a well-oiled machine




  • Solve Problems: Act as the bridge between our guests and our expert technicians





Work Schedule: Mon-Fri or Tue-Sat



 



BDC Service Representative Benefits and Compensation



On top of competitive pay, we are proud to offer…




  • Employer-subsidized Medical and Dental insurance, with comprehensive coverage options

  • Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth

  • A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family

  • 401(k) with Company Match

  • Generous Paid Time Off that begins accruing from Day 1

  • Exclusive employee pricing for you and your family on parts, service, and vehicles