Position Summary

The Board Relations & Governance Associate/Specialist, Partnership Management serves as a concierge and primary support partner to new and existing Board members throughout the full Board member lifecycle. This role ensures that Board members are well-supported, informed, and compliant with all onboarding, training, meeting, and governance requirements.

This position plays a critical operational role in creating a positive, seamless Board experience by managing logistics, documentation, communications, and tracking of governance requirements. This position requires exceptional organization, attention to detail, professionalism, and a service-oriented mindset when working with Board members and senior leaders.

Key Responsibilities

Board Member Concierge & Lifecycle Support 

• Serve as a day-to-day point of contact for Board members for logistical questions, onboarding needs, and governance requirements

• Coordinate Board member onboarding, including:

• Orientation materials and training schedules

• Required acknowledgements, disclosures, and compliance documentation

• Access to Board portals, calendars, and communication tools

• Maintain and verify accurate Board member contact information and records

• Process and track expense and mileage reimbursements 

• Coordinate conference registration, travel arrangements, and related logistics

• Serve as a liaison to ensure Board members receive timely information and materials needed to fulfill their responsibilities

• Track and maintain records of Board member terms, committee assignments, meeting attendance, and completion of required trainings to ensure compliance and accurate governance documentation.

• Support offboarding and transitions for departing Board members

Governance & Compliance Support 

• Maintain accurate and up-to-date Board records, including:

• Bylaws, policies, and governing documents

• Board member agreements, disclosures, and certifications

• Track compliance requirements and deadlines (e.g., trainings, filings, fingerprinting, background checks, financial disclosures)

• Support compliance with open meetings, public records, and governance requirements as directed, including providing support of annual review of changes in legislative requirements

• Support the drafting of Board governance policy revisions and track changes thereto, prepare Board memo’s in support of the changes  

• Manage Epicenter Board minute processes, obtain necessary Board member signatures, and support Authorizer compliance requirements in various systems required state to state

• Assist in audits, authorizer reviews, or compliance requests related to governance

Communication & Relationship Management

• Draft and coordinate Board communications, including reminders, announcements, and updates

• Ensure Board members receive timely, clear, and well-organized information

• Support Board Chairs, committee leads, and senior staff with logistical and administrative needs

• Maintain a professional, service-oriented relationship with Board members

Board & Committee Meeting Support

• Coordinate logistics for Board and committee meetings, including:

• Scheduling, tracking quorum, calendars, and meeting reminders

• Preparation and distribution of agendas and meeting materials

• Technology support for virtual or hybrid meetings

• Draft, format, and organize meeting materials, minutes, and resolutions under leadership guidance

• Track action items, votes, and follow-ups resulting from Board meetings

Systems, Tools & Continuous Improvement

• Maintain Board management systems or portals to ensure accurate information and easy access for Board members

• Develop and maintain checklists, trackers, and calendars to support Board operations and compliance

• Identify opportunities to improve the Board member experience and operational efficiency

Cross-Functional Coordination

• Partner with Executive, Legal, Compliance, and Operations teams to ensure Board readiness and alignment

• Support special projects related to governance, compliance, PSSO team or Board operations as assigned