Summary 

The primary purpose of this position is to provide support to the Asset Management Department and Property Manager by performing a variety of tasks pertaining to the day-to-day business of Greenville Housing Authority operated properties. The incumbent mails out and receives applications/annuals, verifies information, assists in determining initial eligibility and continued eligibility and assist with providing additional services as needed to assist Property Manager and families of assisted properties. 

 All activities must support The Greenville Housing Authority’s (“TGHA” or “Authority”) mission, strategic goals, and objectives. 

 Essential Duties and Responsibilities 

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.  

•  Assists with customer service to applicants/residents, answering incoming calls, returning calls and responding to inquiries regarding program information
• Assists with coordination of pre- and full- eligibility applications including, but not limited to, criminal background and credit screening and income verifications, determining applicant eligibility in accordance with TGHA administration policy and federal regulatory requirements
• Assists in applications and verifications for completeness and inputting/updating data into the database system
•  Prepares and mails out annual recertifications within TGHA timeframe guidelines
• Review incoming annual recertification and interim paperwork for completeness and collects all required paperwork from households in order for Property Manager to process
• Retrieves mail daily from property management mailbox and drop-box
• Pull EIV’s for interim and annual recertifications
• Pull annual criminal screening for all adult household members
• Assists with maintaining the waitlist for properties and purging of waitlists
• Assists/accompanies Property Manager for quarterly inspections

Education and/or Experience 

High School Diploma or GED, a minimum of three (3) years of experience providing administrative

support to property management or a similar field, and must have at least one (1) year of LIHTC

experience.

This position will require a valid SC Driver's License and driving for business purposes periodically. The

incumbent is required to possess a valid driver’s license and must have the ability to be insurable under

TGHA’s automobile insurance plan at the standard rate.

Must obtain Low Income Housing Tax Credit (LIHTC) Certification within one year of hire.