Posted 7mo ago

Service Advisor - Columbus

@ Fyda Freightliner
Columbus or West Jefferson
OnsiteFull Time
Responsibilities:Greet customers, Review warranty, Communicate progress
Requirements Summary:Strong communication, ability to work under pressure, work independently.
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Job Description

Job Details


Job Location:    Columbus, Oh - West Jefferson, OH

Position Type:    Full Time

Salary Range:    Undisclosed

Job Category:    Customer Service


Description

Fyda Freightliner Columbus is an Elite Support Certified dealer of new Freightliner trucks and Crane Carrier vocational severe-service vehicles, and carries a large inventory of all-makes of pre-owned trucks. Fyda Freightliner Columbus is the largest retailer of new and used Expediters in the United States. Serving the Columbus transportation industry hub since 1985, we operate as a full-service commercial truck dealership and body shop.





Essential Duties and Responsibilities (but not limited to):




  • Greet customers and obtain necessary information for billing and details of repair/rental.

  • Review warranty of vehicle, generate repair order and prepare it for dispatching.

  • Communicate repair progress with customer.

  • Obtain authorizations for repairs.

  • Assist in filling and office organization.

Qualifications


Education and/or Work Experience Requirements:




  • Excellent verbal and written communication skills, including ability to effectively communicate with employees and vendors.

  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and maintain composure.

  • Ability to work independently and to meet deadlines.



Physical Requirements:




  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.

  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.

  • Must be able to listen and speak clearly on telephone.



 Fyda Benefits:




  • Excellent pay based on experience 

  • Paid time off 

  • Paid holidays 

  • Paid uniforms 

  • Paid hospitalization & prescription program 

  • Excellent 401K programs 

  • Dental insurance available

  • Flex spending available

  • Great working atmosphere

  • Drug free workplace